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6 Posts
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4785
November 1st, 2007 18:00
help fixing xp
we have the system32/config/system error
called Dell, they sent us a reinstallation DVD; we hadn't gotten one when we bought the system 2 years ago.
Changed the boot sequence to boot from CD drive first; there's no option for booting from DVD. We have 2 drives, a regular CD and the DVD-rom and burner. It is recognizing the CD drive; but not the DVD.
Is there anyway to change which drive it's recognizing?
I have a laptop with a DVD reader/CD burner, can I make a CD copy of the installation DVD? Anything else I should try?
Calling Dell was our last resort, so we are out of options and have a dead computer if I can't get this to work.
if it means anything we have a dimension e310, added a 400g hard drive not too long ago, otherwise everything is original.
called Dell, they sent us a reinstallation DVD; we hadn't gotten one when we bought the system 2 years ago.
Changed the boot sequence to boot from CD drive first; there's no option for booting from DVD. We have 2 drives, a regular CD and the DVD-rom and burner. It is recognizing the CD drive; but not the DVD.
Is there anyway to change which drive it's recognizing?
I have a laptop with a DVD reader/CD burner, can I make a CD copy of the installation DVD? Anything else I should try?
Calling Dell was our last resort, so we are out of options and have a dead computer if I can't get this to work.
if it means anything we have a dimension e310, added a 400g hard drive not too long ago, otherwise everything is original.
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Jman30
25 Posts
0
November 1st, 2007 19:00
jenniferj5
6 Posts
0
November 1st, 2007 19:00
I turned the regular CD off in the setup. So that worked.
And I get to the Windows setup thing; where' I'm supposed to press R to get to recovery.
And there's no R.
It says something about pressing F2 to get to ARI (or something) and then starts loading flies.
I'm on my 2nd time trying to do this part, last time I got this error:
C_1252.nls File Missing or Corrupt; error code 7
so I'm doing it again, not sure what to do if it happens again.
How long is it supposed to take to get to the 'R'?
PETER345
5.8K Posts
0
November 1st, 2007 19:00
Peter
PETER345
5.8K Posts
0
November 1st, 2007 19:00
I presume you have XP MCE and I suspect there is too much material to make a CD (hence the DVD). You should be able to boot the DVD without trying to make a CD.
Peter
manuson
77 Posts
0
November 1st, 2007 19:00
manuson
77 Posts
0
November 1st, 2007 20:00
Message Edited by manuson on 11-01-2007 04:31 PM
jenniferj5
6 Posts
0
November 1st, 2007 20:00
So it went to a black screen. DVD just kept spinning, I did force shutoff, after 5mins it was still doing it.
When I turned it back on it did the whole shut off wrong how do you want to start. safe mode and all that. i did last known good config. it showed the windows xp starting up thing and went back to the black screen.
jenniferj5
6 Posts
0
November 1st, 2007 20:00
sorry for so many posts.
black screen left and now it says windows is starting up.
what in the world is going on?
Message Edited by jenniferj5 on 11-01-2007 04:10 PM
jenniferj5
6 Posts
0
November 1st, 2007 20:00
It worked the 2nd time, and now I have no idea what I'm doing, lol.
It asked for an administrator password, we never set one up with this computer so I just hit enter and then it gave me the C:\windows> thing.
I hope I'm on the right track.
______________________________________
well i think i broke it.
i was going to do the one where you do the CD .. thing.
decided i wanted to try another one, and just did exit.
so now it's restarting and i don't think it's recognizing anything.
jenniferj5
6 Posts
0
November 2nd, 2007 00:00
whatever i did seems to be working for now so we're going to backup all our pictures and music. do a virus and spyware scan and then reformat the hard drive and install vista.
i still have no idea what happened; i didn't actually do anything in recovery but it did something. it's still not totally fixed, there's some .dll issues but it's enough to get our important stuff off of it.
and even though the installation DVD is stil in the thing it wasn't booting from it, it went straight to windows.
after 2 years i think we need a reformat anyway.