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89 Posts
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5287
January 12th, 2004 17:00
Help for "Paint" grogram
Desktop Dimension 2400 with Win XP Home only one month old. "Paint" program cannot open for All-User except Administrator. when i try to open it i'll get a message said 'Paint encounter problem, is unable to open........if you want to report the errer to Micosoft". Please if anyone knows how to solve this problem. thanks a lot.......Kent
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WillyTee
146 Posts
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January 12th, 2004 18:00
It's hard to tell exactly what you are saying. This is the target in the shortcut to it. If you're say the admin. can open it , but the other users cannot. I would ck the target.
%SystemRoot%\System32\mspaint.exe
If you saying that it's not working and you're getting the error with all users then, you have a second copy in c:\windows\service pack files\I386 folder. Copy it over to your |system32 folder
Message Edited by WillyTee on 01-12-2004 02:08 PM
superman59
89 Posts
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January 12th, 2004 18:00
Willy, thank you for your reply.
yes, the problem is not ALL-USERS. only administrator can open it.
Denny Denham
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18.8K Posts
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January 12th, 2004 20:00
It sounds like something has corrupted the installation of Paint. It should be in the programs listing for All Users. Try reinstalling it. Go to Start|Control Panel|Add/Remove Programs|Add/Remove Windows Components. On the window that opens click Accessories and Utilities to select it then click "Details." On the next windows click to select Accessories then click "Details." On the window that opens, uncheck Paint, OK out and reboot. Go back and this time check Paint and OK out. You will be prompted to insert your Windows XP Reinstallation CD and Paint will be reinstalled. Let us know if that corrects the problem.
superman59
89 Posts
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January 13th, 2004 13:00
Denny,
thank you for your reply. i've tried what you said, but with no luck, the problem still, is there anything else i can do. thank you again.
Kent