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Question

My computer is browsing the internet very slowly. I have cable modem (Road Runner High online)and it is still browsing slowly. Can some one help me. What can I do???

casbibby · Answer

I have a dell dimension 4600. I have Windows XP. Yes I am running Norton Antivirus 2004. No I haven't scanned my system for spyware/malware.

volcano11 · Answer

Which model computer? Which version of Windows? Are you running antivirus software with up to date virus definitions? Have you scanned your system for spyware/malware and removed all that is found?

Steve

volcano11 · Answer

Download, install, update, and run Ad-Aware and Spybot and let these programs remove all of the garbage that they find.

http://www.lavasoftusa.com Ad-Aware

http://www.safer-networking.org/index.php?page=download Spybot

If these programs don't solve the problem, go to the following site and follow the directions to download and run the analysis tool called HijackThis.

http://tomcoyote.com/hjt/

Generate a log file, then open it and copy and paste the text of the log file in a message in one of the following forums:

http://subratam.org/
http://www.zerosrealm.com/forums/
http://www.bleepingcomputer.com/

where a certified HijackThis expert can offer advice on how to fix the problem:

Steve

Midnight Star · Answer

casbibby, Your welcome to post your hijack log here, if you'd like. I'll be able to get to it here, shortly. Mike.

Denny Denham · Answer

Actually, HiJack logs should be posted in the Virus/Spyware Information and Removal conference.

Midnight Star · Answer

Thanks Denny!   To be more specific, when i'd posted 'here', I meant here at the Dell forums.   Mike.

casbibby · Answer

Thanks to all who gave me these information.         Cas

Windows General

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