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37 Posts

4818

November 2nd, 2006 23:00

HELP I HAVE A PUP on my computer!!!!!!!!!!!!!!!!

I went to a website and my screen started to shake and all of a sudden Mcafee found a PUP, it couldnt be cleaned and i tried to remove it, and it couldn't be removed either!
 
I NEED A FAST REPLY PLEASE!!!!!!
 
PLEASE DELL PEOPLE HELP ME!!!!!!!!!!!

10 Posts

November 2nd, 2006 23:00

you should try to run your pc on safe mode then delete it. that way it is not active.

United Techs

37 Posts

November 2nd, 2006 23:00

My Mcafee icon keeps going black because virus scan keeps getting disabled and i have to keep enabling it!

37 Posts

November 2nd, 2006 23:00

i need easy instructions please.:smileysad:

10 Posts

November 2nd, 2006 23:00

Then just run it again

37 Posts

November 2nd, 2006 23:00

But i closed the window thing.

37 Posts

November 2nd, 2006 23:00

Like i need instructions on what to do because i dont know where the pup is i just saw a window pop up and i tried to remove it and it didnt work, so i closed the window.
 
Do i scan the copmuter after rebooting and then delete it when i find it???????

37 Posts

November 2nd, 2006 23:00

But i dont know what folder it's in:smileysad:

37 Posts

November 2nd, 2006 23:00

How do i do that?

37 Posts

November 2nd, 2006 23:00

HELP!

37 Posts

November 2nd, 2006 23:00

I dont really know something like joke shake or shake joke
 
What do i do? How bad is it?

37 Posts

November 2nd, 2006 23:00

So do i have to shut down the computer reboot press f8 and then do a scan in safe mode?
 
If so what if it still cant be removed????
 
 

10 Posts

November 2nd, 2006 23:00

at the boot screen when you start up your pc push F8 then select safe mode go to the folder it is at then delete.

United Techs

10 Posts

November 2nd, 2006 23:00

it should remove it when you are in safe mode most activity is closed that is why it is called safe mode

37 Posts

November 2nd, 2006 23:00

ANYONE HERE?

37 Posts

November 2nd, 2006 23:00

im scanning my computer right now, do you think i'll find something?

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