2.7K Posts

November 2nd, 2004 21:00

Well, lets try to help you

Did it run faster before?

How much RAM do you have?  (Right click "My Computer" / Properties.  Youll see it at bottom)

Run these online scans.  They will ask for permission to download to your machine so click "Yes".  Get then to scan all computer and to fix all they find.

Trojan Scan http://www.windowsecurity.com/trojanscan/ 

Panda            http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Download Spybot.  Install it, open it and look for the "Search for Updates" button.  Put a tick at what it finds and then click on "Install Updates" Then click on "Check for Problems".  It will run then and show a list of problems it finds.  Make sure only ALL the RED entries are selected to remove, and then click to fix the problems

Spybot Search & Destroy    http://www.majorgeeks.com/download2471.html  

Try all of these and tell us if things are any better

266 Posts

November 2nd, 2004 21:00

This type of problem can be due to a virus (or viruses), to Spyware, or to certain types of Ad Ware.  Do you have a good anti-virus program on your computer (Macafee, Norton, et al.)?  Do you keep it uptodate with (at least) weekly updates of the virus definitions?  If it is not uptodate, then update it and run a virus scan.  If you have no anti-virus program go to http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym, select to run the security check and on the ensuing screen select the Virus check.  That will tell you whether you have any type of virus on your machine.

Do you have a good anti-Spyware program and a good anti Adware program?  I use Spybot (http://www.spybot.info/en/index.html), AdAware (http://www.lavasoft.com), and PestPatrol (http://PestPatrol.com).  All three are free.  If you have no such protection, download the free versions and run them to remove any such junkware programs.

While I am not a grandpa, I am 77!

2 Intern

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3.2K Posts

November 3rd, 2004 00:00

This is a good site to learn about speeding up your system.

wrs

7 Posts

November 3rd, 2004 13:00

Thanks so much for the help   I do have Norton and also AdAware so the only thing left to download was

the Spybot which I just did.  I sure hopes this helps.

7 Posts

November 3rd, 2004 13:00

Thanks for your help  I do have Norton and also AdAware so the only thing left was Spybot which I just

did .  My system was really fast before whatever happened happen . 

  Appreciate your help

7 Posts

November 4th, 2004 00:00

Thanks for all your help I do have Norton which I try and update at least once a week,   I also have

AdAware and I did install SpyBot this afternoon.  It did seem to help a little,  but now it only hangs up

in my e-mail when I try and get into it.  Thanks again.

 

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