I am having the same problem with my computer! Have you tried anything that worked? I spent 2hours on the phone with dell tech support and accomplished nothing. Any information you have would be greatly appreciated!
If you have the same problem as I did then you probably have a virus. I'm not very computer savvy but I followed the advice given by the post just before yours in this forum. (I had already done what the others were suggesting) The first step is to download a program called hijackthis. He gave several sights to download from but here's one:
Run the hijackthis program according to the supplied directions and post the log it creates on the Virus Info and Removal forum. A knowledgable 'geek' will direct you from there. The thread for my problem is under "Error Loading Issue - Hijackthis log" in that forum. You can see how some kind soul was of assistance to me there! Good luck. It was a very annoying problem but didn't do any permanent damage.
Message Edited by planebill on 05-26-2004 07:50 AM
Navin kurian
526 Posts
0
May 14th, 2004 17:00
Before you do a repair install
1. Download spybot
http://kujoe.com/freeware/spybot.php
http://majorgeeks.com/download2471.html
2. Download hijackthis
links below courtesy ChrisRLG (Classroom Coordinator at TomCoyotes, Trusted Advisor Spywareinfo)
HijackThis From Here
or one of these other links:-
http://www.merijn.org/files/hijackthis.zip
http://www.aluriasoftware.com/tools/hijackthis.zip
http://mjc1.com/mirror/hjt/
links below courtesy (Russell Smith • Educational Technology Consultant Spyware Fighter at Wildersecurity)
why use hijackthis
http://russelltexas.com/spywareinfo/safetyfaq.htm
Frequently Asked Questions About Hijackthis
http://russelltexas.com/spywareinfo/faqhijackthis.htm
and post the log here
http://delltalk.us.dell.com/supportforums/board?board.id=si_virus
felton99
1 Message
0
May 25th, 2004 02:00
planebill
8 Posts
0
May 26th, 2004 11:00
Hi
If you have the same problem as I did then you probably have a virus. I'm not very computer savvy but I followed the advice given by the post just before yours in this forum. (I had already done what the others were suggesting) The first step is to download a program called hijackthis. He gave several sights to download from but here's one:
http://www.merijn.org/files/hijackthis.zip
Run the hijackthis program according to the supplied directions and post the log it creates on the Virus Info and Removal forum. A knowledgable 'geek' will direct you from there. The thread for my problem is under "Error Loading Issue - Hijackthis log" in that forum. You can see how some kind soul was of assistance to me there! Good luck. It was a very annoying problem but didn't do any permanent damage.
Message Edited by planebill on 05-26-2004 07:50 AM