HELP!!! Stuck on 'Saving Personal Settings'

Question

I just moved into a new house this past Friday.  I plugged my computer in and tried to sign on, but was stuck with a message that reads 'Saving Personal Settings' After several hours on the phone with a Dell technician... the problem was still not resolved!   Help... I need my computer!

Dave Slomer · Answer

You get this message when logging off or shutting down, don't you? Can you power down and restart? What happens?

Aymee · Answer

I'm pretty sure it said 'Saving'... but I'm not home right now to double check.  The screen just stays like that.  I let it sit for a couple of hours to see if it went away... but it didn't.   It wouldn't even let me reboot.  I had to hold the power button for a couple of seconds to power off. The Dell technician said I may have to reinstall Windows XP... but he wasn't able to help me with that.  He gave me another number to call, but I had already been on the phone for several hours... so I was a bit frustrated. Thanks... I'll check there now...

Dave Slomer · Answer

So... you get the logon screen. You type your password and hit enter. Does it say 'LOADING personal settings?' You say you are logging ON but it says SAVING personal settings? Does that 'saving' screen just stay there or do you get immediately logged OUT? Do you have power down to get out of the screen, after which the cycle repeats?   If you Google the phrase below [including quotes], you might see something helpful.   'saving personal settings' logon   Here's the URL: www.google.com/search?sourceid=navclient&ie=UTF-8&rls=RNWE,RNWE:2004-31,RNWE:en&q=%22saving+personal+settings%22+logon

Aymee · Answer

I used to get it when logging off or shutting down, but it went away after a couple of seconds.

Now, I'm just trying to log on. I get to the main screen where it asks for my password. After hitting "enter", this message appears and won't go away.

The Dell technician I spoke to had me power off, go on "safe mode", everything he could think off... but nothing worked :(

chrisod_57 · Answer

Hi

I found directions on how to fix this here:

http://www.paulscomputerservice.net/index.php?body=./os/autoLogoff.php

I'll be trying this tonight (8/23/05) if you want I can report back on how well it worked.

Chris O'Donnell
"The Computer Saver"
www.odonnellandcompany.com

Aymee · Answer

I tried again last night and the message is actually 'LOADING PERSONAL SETTINGS' But nothing ever loads... it stays on there for hours!

Windows General

HELP!!! Stuck on "Saving Personal Settings"

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