Help! Windows error message: windows explorer has encountered a problem and has to close

Hello, I am getting a very annoying message on windows explorer whenever I try to open my music folder. I searched for viruses and spyware, and did not have any viruses and got rid of the spyware. I was troubleshooting windows using the DebugWiz and got the following log file: Opened log file 'c:\debuglog.txt' Microsoft (R) Windows Debugger Version 6.7.0005.1 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\Minidump\Mini031206-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 2600.xpsp_sp2_gdr.050301-1519 Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0 Debug session time: Sun Mar 12 21:51:34.406 2006 (GMT-4) System Uptime: 0 days 7:41:20.969 Loading Kernel Symbols ................................................................................................................................................................ Loading User Symbols Loading unloaded module list ................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 19, {20, 8657d420, 8657d528, a210001} Unable to load image Cdr4_xp.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for Cdr4_xp.SYS *** ERROR: Module load completed but symbols could not be loaded for Cdr4_xp.SYS Probably caused by : Cdr4_xp.SYS ( Cdr4_xp+52ec ) Followup: MachineOwner --------- kd> !analyze -v;r;kv;lmtn;.logclose;q ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_HEADER (19) The pool is already corrupt at the time of the current request. This may or may not be due to the caller. The internal pool links must be walked to figure out a possible cause of the problem, and then special pool applied to the suspect tags or the driver verifier to a suspect driver. Arguments: Arg1: 00000020, a pool block header size is corrupt. Arg2: 8657d420, The pool entry we were looking for within the page. Arg3: 8657d528, The next pool entry. Arg4: 0a210001, (reserved) Debugging Details: ------------------ BUGCHECK_STR: 0x19_20 POOL_ADDRESS: 8657d420 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT PROCESS_NAME: Mediahub.exe LAST_CONTROL_TRANSFER: from 80543c86 to 804f8925 STACK_TEXT: 9a4cda6c 80543c86 00000019 00000020 8657d420 nt!KeBugCheckEx+0x1b 9a4cdabc 80544077 8657d428 00000000 9a4cdc34 nt!ExFreePoolWithTag+0x2a0 9a4cdacc f6b892ec 8657d428 8611c030 80535010 nt!ExFreePool+0xf WARNING: Stack unwind information not available. Following frames may be wrong. 9a4cdc34 804eddf9 8602e028 862fe458 806d02d0 Cdr4_xp+0x52ec 9a4cdc44 80573b3a 862fe4c8 842c3478 862fe458 nt!IopfCallDriver+0x31 9a4cdc58 805749c9 8602e028 862fe458 842c3478 nt!IopSynchronousServiceTail+0x60 9a4cdd00 8056d326 000004e4 00000000 00000000 nt!IopXxxControlFile+0x5e7 9a4cdd34 8053c808 000004e4 00000000 00000000 nt!NtDeviceIoControlFile+0x2a 9a4cdd34 7c90eb94 000004e4 00000000 00000000 nt!KiFastCallEntry+0xf8 0012f434 00000000 00000000 00000000 00000000 0x7c90eb94 STACK_COMMAND: kb FOLLOWUP_IP: Cdr4_xp+52ec f6b892ec ?? ??? SYMBOL_STACK_INDEX: 3 FOLLOWUP_NAME: MachineOwner MODULE_NAME: Cdr4_xp IMAGE_NAME: Cdr4_xp.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 3dff89f9 SYMBOL_NAME: Cdr4_xp+52ec FAILURE_BUCKET_ID: 0x19_20_Cdr4_xp+52ec BUCKET_ID: 0x19_20_Cdr4_xp+52ec Followup: MachineOwner --------- eax=ffdff13c ebx=8657d420 ecx=00000000 edx=00000000 esi=8657d420 edi=8432fd90 eip=804f8925 esp=9a4cda54 ebp=9a4cda6c iopl=0 nv up ei ng nz na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286 nt!KeBugCheckEx+0x1b: 804f8925 5d pop ebp ChildEBP RetAddr Args to Child 9a4cda6c 80543c86 00000019 00000020 8657d420 nt!KeBugCheckEx+0x1b (FPO: [Non-Fpo]) 9a4cdabc 80544077 8657d428 00000000 9a4cdc34 nt!ExFreePoolWithTag+0x2a0 (FPO: [Non-Fpo]) 9a4cdacc f6b892ec 8657d428 8611c030 80535010 nt!ExFreePool+0xf (FPO: [Non-Fpo]) WARNING: Stack unwind information not available. Following frames may be wrong. 9a4cdc34 804eddf9 8602e028 862fe458 806d02d0 Cdr4_xp+0x52ec 9a4cdc44 80573b3a 862fe4c8 842c3478 862fe458 nt!IopfCallDriver+0x31 (FPO: [0,0,0]) 9a4cdc58 805749c9 8602e028 862fe458 842c3478 nt!IopSynchronousServiceTail+0x60 (FPO: [Non-Fpo]) 9a4cdd00 8056d326 000004e4 00000000 00000000 nt!IopXxxControlFile+0x5e7 (FPO: [Non-Fpo]) 9a4cdd34 8053c808 000004e4 00000000 00000000 nt!NtDeviceIoControlFile+0x2a (FPO: [Non-Fpo]) 9a4cdd34 7c90eb94 000004e4 00000000 00000000 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ 9a4cdd64) 0012f434 00000000 00000000 00000000 00000000 0x7c90eb94 start end module name 804d7000 806cd280 nt ntkrnlpa.exe Tue Mar 01 19:34:37 2005 (42250A1D) 806ce000 806ee380 hal halaacpi.dll Wed Aug 04 01:59:05 2004 (41107B29) 9a34a000 9a373f00 kmixer kmixer.sys Wed Aug 04 02:07:46 2004 (41107D32) 9b540000 9b580100 HTTP HTTP.sys Fri Oct 08 19:48:20 2004 (41672744) 9b581000 9b592980 NAVENG NAVENG.Sys Mon Nov 28 19:03:55 2005 (438B9AEB) 9b593000 9b648ec0 NavEx15 NavEx15.Sys Mon Nov 28 18:52:12 2005 (438B982C) 9b649000 9b6a1000 SAVRT SAVRT.SYS Mon Mar 07 17:49:41 2005 (422CDA85) 9b895000 9b89d080 ipfltdrv ipfltdrv.sys Fri Aug 17 16:55:07 2001 (3B7D84AB) 9be85000 9be8d8a0 NPDRIVER NPDRIVER.SYS Tue Aug 31 00:38:34 2004 (413400CA) 9c339000 9c33be40 mdmxsdk mdmxsdk.sys Wed Mar 17 15:04:10 2004 (4058A12A) 9c5b5000 9c606300 srv srv.sys Mon May 09 20:17:49 2005 (427FFDAD) 9c67f000 9c6ab400 mrxdav mrxdav.sys Wed Aug 04 02:00:49 2004 (41107B91) 9c931000 9c945400 wdmaud wdmaud.sys Wed Aug 04 02:15:03 2004 (41107EE7) 9c9d6000 9c9d9ea0 GBFSHook GBFSHook.SYS Fri Aug 13 14:14:25 2004 (411D0501) 9c9e6000 9ca15760 symidsco symidsco.sys Thu Nov 24 18:24:29 2005 (43864BAD) 9ca16000 9ca3edc0 SYMFW SYMFW.SYS Tue Apr 05 14:11:07 2005 (4252D4BB) 9ca67000 9ca7f8c0 tfsnudfa tfsnudfa.sys Mon Dec 06 21:05:15 2004 (41B50FDB) 9ca80000 9ca98160 tfsnudf tfsnudf.sys Mon Dec 06 21:04:33 2004 (41B50FB1) 9ca99000 9caae200 tfsnifs tfsnifs.sys Mon Dec 06 21:04:27 2004 (41B50FAB) 9caaf000 9cac6480 dump_atapi dump_atapi.sys Wed Aug 04 01:59:41 2004 (41107B4D) 9cc2d000 9cc3bd80 sysaudio sysaudio.sys Wed Aug 04 02:15:54 2004 (41107F1A) 9cdcd000 9cdcd740 BCMNTIO BCMNTIO.sys Fri Jun 19 20:25:06 1998 (358B0162) 9ce7f000 9ce854e0 tfsnboio tfsnboio.sys Mon Dec 06 21:04:34 2004 (41B50FB2) 9ceeb000 9ceec8a0 tfsnpool tfsnpool.sys Mon Dec 06 21:04:29 2004 (41B50FAD) 9d094000 9d096900 Dxapi Dxapi.sys Fri Aug 17 16:53:19 2001 (3B7D843F) 9db16000 9db1a500 watchdog watchdog.sys Wed Aug 04 02:07:32 2004 (41107D24) 9dc23000 9dc32900 Cdfs Cdfs.SYS Wed Aug 04 02:14:09 2004 (41107EB1) 9dd06000 9dd09f00 APPDRV APPDRV.SYS Wed Jun 30 11:39:34 2004 (40E2DEB6) 9e701000 9e702100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B) 9fdf8000 9fdfb280 ndisuio ndisuio.sys Wed Aug 04 02:03:10 2004 (41107C1E) a1ca1000 a1cc1f00 ipnat ipnat.sys Wed Sep 29 18:28:36 2004 (415B3714) a1cc2000 a1d30400 mrxsmb mrxsmb.sys Tue Jan 18 23:26:50 2005 (41EDE18A) a1d31000 a1d5ba00 rdbss rdbss.sys Wed Oct 27 21:13:57 2004 (418047D5) a1d5c000 a1d6f000 SAVRTPEL SAVRTPEL.SYS Mon Mar 07 17:49:43 2005 (422CDA87) a1d6f000 a1dc1000 SPBBCDrv SPBBCDrv.sys Wed Jul 21 19:08:26 2004 (40FEF76A) a1dc1000 a1de2d00 afd afd.sys Wed Aug 04 02:14:13 2004 (41107EB5) a1de3000 a1e0ac00 netbt netbt.sys Wed Aug 04 02:14:36 2004 (41107ECC) a1e0b000 a1e27aa0 SYMEVENT SYMEVENT.SYS Mon Dec 19 14:39:47 2005 (43A70C83) a1e28000 a1e67ce0 SYMTDI SYMTDI.SYS Tue Apr 05 14:10:52 2005 (4252D4AC) a1e68000 a1e7bb00 MpFirewall MpFirewall.sys Fri Nov 11 16:43:52 2005 (43751098) a1e7c000 a1ed3d80 tcpip tcpip.sys Thu Jan 12 21:28:12 2006 (43C7103C) a1ed4000 a1ee6400 ipsec ipsec.sys Wed Aug 04 02:14:27 2004 (41107EC3) a2434000 a243c7e0 tfsncofs tfsncofs.sys Mon Dec 06 21:04:46 2004 (41B50FBE) a2444000 a244d560 drvnddm drvnddm.sys Wed Nov 24 00:47:25 2004 (41A4206D) a2474000 a247c700 wanarp wanarp.sys Wed Aug 04 02:04:57 2004 (41107C89) a2a74000 a2a7c880 Fips Fips.SYS Fri Aug 17 21:31:49 2001 (3B7DC585) a2a94000 a2a9c700 netbios netbios.sys Wed Aug 04 02:03:19 2004 (41107C27) a2ba2000 a2ba2d00 dxgthk dxgthk.sys Fri Aug 17 16:53:12 2001 (3B7D8438) a2fde000 a2fdf620 SYMDNS SYMDNS.SYS Tue Apr 05 14:10:54 2005 (4252D4AE) a31ec000 a31f39a0 SYMIDS SYMIDS.SYS Tue Apr 05 14:11:16 2005 (4252D4C4) a4442000 a4442880 tfsndres tfsndres.sys Mon Dec 06 21:05:20 2004 (41B50FE0) a4d8f000 a4d8fb80 Null Null.SYS Fri Aug 17 16:47:39 2001 (3B7D82EB) a4e68000 a4e6f880 Npfs Npfs.SYS Wed Aug 04 02:00:38 2004 (41107B86) a4e70000 a4e74a80 Msfs Msfs.SYS Wed Aug 04 02:00:37 2004 (41107B85) a4e78000 a4e7d200 vga vga.sys Wed Aug 04 02:07:06 2004 (41107D0A) a4e80000 a4e85bc0 ssrtln ssrtln.sys Wed Jul 14 14:28:48 2004 (40F57B60) a6b6b000 a6b6df00 ws2ifsl ws2ifsl.sys Fri Aug 17 16:55:58 2001 (3B7D84DE) a6b73000 a6b75280 rasacd rasacd.sys Fri Aug 17 16:55:39 2001 (3B7D84CB) a9d17000 a9d1d000 symlcbrd symlcbrd.sys Sun Aug 22 04:10:18 2004 (412854EA) a9fdd000 a9fdf8c0 s24trans s24trans.sys Tue Aug 31 11:53:03 2004 (41349EDF) a9fe1000 a9fe4ba0 AegisP AegisP.sys Fri Jul 23 10:33:15 2004 (410121AB) aa427000 aa435100 usbhub usbhub.sys Wed Aug 04 02:08:40 2004 (41107D68) aa557000 aa55d500 usbprint usbprint.sys Wed Aug 04 02:01:23 2004 (41107BB3) bf000000 bf011580 dxg dxg.sys Wed Aug 04 02:00:51 2004 (41107B93) bf012000 bf020000 ialmrnt5 ialmrnt5.dll Sun Jan 23 13:55:58 2005 (41F3F33E) bf020000 bf03f000 ialmdnt5 ialmdnt5.dll Sun Jan 23 13:55:52 2005 (41F3F338) bf03f000 bf06aa20 ialmdev5 ialmdev5.DLL Sun Jan 23 13:55:40 2005 (41F3F32C) bf06b000 bf148000 ialmdd5 ialmdd5.DLL Sun Jan 23 14:04:19 2005 (41F3F533) bf800000 bf9c1180 win32k win32k.sys Wed Oct 05 20:05:44 2005 (43446A58) f5e62000 f5e95200 update update.sys Wed Aug 04 01:58:32 2004 (41107B08) f5e96000 f5ea6e00 psched psched.sys Wed Aug 04 02:04:16 2004 (41107C60) f5ea7000 f5ebd680 ndiswan ndiswan.sys Wed Aug 04 02:14:30 2004 (41107EC6) f5ec6000 f5ec8f60 SYMREDRV SYMREDRV.SYS Tue Apr 05 14:11:10 2005 (4252D4BE) f5f86000 f5f9fc00 Apfiltr Apfiltr.sys Mon Nov 15 20:03:51 2004 (419951F7) f5fa0000 f6047400 HSF_CNXT HSF_CNXT.sys Thu Jun 17 18:55:36 2004 (40D22168) f6048000 f6146480 HSF_DP HSF_DP.sys Thu Jun 17 18:55:00 2004 (40D22144) f6147000 f6177d80 HSFHWICH HSFHWICH.sys Thu Jun 17 18:57:01 2004 (40D221BD) f6178000 f619a680 ks ks.sys Wed Aug 04 02:15:20 2004 (41107EF8) f619b000 f61be980 portcls portcls.sys Wed Aug 04 02:15:47 2004 (41107F13) f61bf000 f6201a00 STAC97 STAC97.sys Thu Mar 10 17:56:01 2005 (4230D081) f6202000 f6511d00 w29n51 w29n51.sys Thu Oct 21 19:56:03 2004 (41784C93) f6512000 f6522800 sdbus sdbus.sys Wed Aug 04 02:07:47 2004 (41107D33) f6523000 f6545e80 USBPORT USBPORT.SYS Wed Aug 04 02:08:34 2004 (41107D62) f6546000 f6559780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 02:07:04 2004 (41107D08) f655a000 f661e5a0 ialmnt5 ialmnt5.sys Sun Jan 23 14:05:05 2005 (41F3F561) f6b04000 f6b0d480 NDProxy NDProxy.SYS Fri Aug 17 16:55:30 2001 (3B7D84C2) f6b14000 f6b1df00 termdd termdd.sys Wed Aug 04 01:58:52 2004 (41107B1C) f6b24000 f6b2c900 msgpc msgpc.sys Wed Aug 04 02:04:11 2004 (41107C5B) f6b34000 f6b3fd00 raspptp raspptp.sys Wed Aug 04 02:14:26 2004 (41107EC2) f6b44000 f6b4e200 raspppoe raspppoe.sys Wed Aug 04 02:05:06 2004 (41107C92) f6b54000 f6b60880 rasl2tp rasl2tp.sys Wed Aug 04 02:14:21 2004 (41107EBD) f6b64000 f6b72080 redbook redbook.sys Wed Aug 04 01:59:34 2004 (41107B46) f6b74000 f6b80180 cdrom cdrom.sys Wed Aug 04 01:59:52 2004 (41107B58) f6b84000 f6b92ee0 Cdr4_xp Cdr4_xp.SYS Tue Dec 17 15:32:57 2002 (3DFF89F9) f71e2000 f71e5b40 tfsnopio tfsnopio.sys Mon Dec 06 21:04:51 2004 (41B50FC3) f71fa000 f71fd700 CmBatt CmBatt.sys Wed Aug 04 02:07:39 2004 (41107D2B) f7257000 f7271580 Mup Mup.sys Wed Aug 04 02:15:20 2004 (41107EF8) f7272000 f729ea80 NDIS NDIS.sys Wed Aug 04 02:14:27 2004 (41107EC3) f729f000 f732b480 Ntfs Ntfs.sys Wed Aug 04 02:15:06 2004 (41107EEA) f732c000 f7342780 KSecDD KSecDD.sys Wed Aug 04 01:59:45 2004 (41107B51) f7343000 f7357d60 drvmcdb drvmcdb.sys Wed Dec 01 12:32:07 2004 (41AE0017) f7358000 f7381a80 GoBack2K GoBack2K.sys Fri Aug 13 14:14:11 2004 (411D04F3) f7382000 f7393f00 sr sr.sys Wed Aug 04 02:06:22 2004 (41107CDE) f7394000 f73b2780 fltMgr fltMgr.sys Wed Aug 04 02:01:17 2004 (41107BAD) f73b3000 f73ca800 SCSIPORT SCSIPORT.SYS Wed Aug 04 01:59:39 2004 (41107B4B) f73cb000 f73e2480 atapi atapi.sys Wed Aug 04 01:59:41 2004 (41107B4D) f73e3000 f7401880 ftdisk ftdisk.sys Fri Aug 17 16:52:41 2001 (3B7D8419) f7402000 f741f480 pcmcia pcmcia.sys Wed Aug 04 02:07:45 2004 (41107D31) f7420000 f7430a80 pci pci.sys Wed Aug 04 02:07:45 2004 (41107D31) f7431000 f745ed80 ACPI ACPI.sys Wed Aug 04 02:07:35 2004 (41107D27) f745f000 f7485f80 Vax347b Vax347b.sys Mon Apr 25 03:43:56 2005 (426C9FBC) f7587000 f758fc00 isapnp isapnp.sys Fri Aug 17 16:58:01 2001 (3B7D8559) f7597000 f75a1500 MountMgr MountMgr.sys Wed Aug 04 01:58:29 2004 (41107B05) f75a7000 f75b3c80 VolSnap VolSnap.sys Wed Aug 04 02:00:14 2004 (41107B6E) f75b7000 f75bfe00 disk disk.sys Wed Aug 04 01:59:53 2004 (41107B59) f75c7000 f75d3200 CLASSPNP CLASSPNP.SYS Wed Aug 04 02:14:26 2004 (41107EC2) f75d7000 f75e5e80 ohci1394 ohci1394.sys Wed Aug 04 02:10:05 2004 (41107DBD) f75e7000 f75f4000 1394BUS 1394BUS.SYS Wed Aug 04 02:10:03 2004 (41107DBB) f7657000 f765fd00 intelppm intelppm.sys Wed Aug 04 01:59:19 2004 (41107B37) f7757000 f7761180 SYMNDIS SYMNDIS.SYS Tue Apr 05 14:11:01 2005 (4252D4B5) f7777000 f7781f80 bcm4sbxp bcm4sbxp.sys Wed May 26 18:18:17 2004 (40B517A9) f7787000 f7795b80 drmk drmk.sys Wed Aug 04 02:07:54 2004 (41107D3A) f7797000 f77a3e00 i8042prt i8042prt.sys Wed Aug 04 02:14:36 2004 (41107ECC) f77a7000 f77b1380 imapi imapi.sys Wed Aug 04 02:00:12 2004 (41107B6C) f7807000 f780d200 PCIIDEX PCIIDEX.SYS Wed Aug 04 01:59:40 2004 (41107B4C) f780f000 f7813900 PartMgr PartMgr.sys Fri Aug 17 21:32:23 2001 (3B7DC5A7) f7817000 f781be20 PxHelp20 PxHelp20.sys Tue Feb 01 18:23:42 2005 (42000F7E) f790f000 f7914000 usbuhci usbuhci.sys Wed Aug 04 02:08:34 2004 (41107D62) f7917000 f791d800 usbehci usbehci.sys Wed Aug 04 02:08:34 2004 (41107D62) f791f000 f7926580 Modem Modem.SYS Wed Aug 04 02:08:04 2004 (41107D44) f7927000 f792ca00 mouclass mouclass.sys Wed Aug 04 01:58:32 2004 (41107B08) f792f000 f7935000 kbdclass kbdclass.sys Wed Aug 04 01:58:32 2004 (41107B08) f7937000 f793c560 Cdralw2k Cdralw2k.SYS Tue Dec 17 15:32:44 2002 (3DFF89EC) f793f000 f7943880 TDI TDI.SYS Wed Aug 04 02:07:47 2004 (41107D33) f7947000 f794b580 ptilink ptilink.sys Fri Aug 17 16:49:53 2001 (3B7D8371) f794f000 f7953080 raspti raspti.sys Fri Aug 17 16:55:32 2001 (3B7D84C4) ___________________________________________________________________ I don't know what to do now, but I can't access my music. I can't even add it to itunes. please help!