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2 Posts

4368

November 27th, 2005 23:00

Help with Outlook Password

Outlook recently started prompting me for my password every time I use it, and will not remember the password.  I followed Microsoft's instructions and deleted the registry key, then reset Outlook.  I spent 2 hours on the phone to India with Microsoft, and still could not resolve it.  Does anyone have any ideas?

818 Posts

November 28th, 2005 14:00

If you tried resetting the account, then you might try this registry edit from kelly's-korner. Scroll down to line 54 on the right: Save Settings on Exit. Instructions to download and run regedits at top of web page.

2 Posts

November 29th, 2005 01:00

I wanted to say thanks for taking the time to reply to my inquiry.  I am leary of the procedure though - it apppears that the web site downloads something that then alters my registry.  I am by no means a computer genius, and I need aome margin of safety before I go messing around with an unknown source.  If you or anyone else can tell me more about this kelly-korner site, and what to expect if i click on the link at line 54, I would really appreciate it.  Thanks again.

2 Intern

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28K Posts

November 29th, 2005 03:00

The fixes at Kelly's Korner are very reliable and often recommended on these forums.  Either try the fix or continue to have your problem.

Steve

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