Your original screenshot showed the BSOD reference 0x24 . . this suggests:
"0x00000024: NTFS_FILE_SYSTEM A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions. " (aumha.org)
It may be that in removing some of this spyware you mention you have removed a file access 'detour' or filter as they are called installed by a spyware program, or even by your previous anti virus programme.
As the other post suggested run through the recovery tools your version of Windows provides to see if you can get it going - even in safe mode using those options
It would be interesting to know if the disk is capable of being read when booting from a Linux type recovery disk - which points to a PC software problem or not readable there either which suggests part of the disk is corrupt. Another approachis to put the Hard drive in another PC as a secondary disk or attach it to a USB external drive case/plug .I don't know how advanced a user you are but if there is irreplacable data on the drive then unless I had recent file backups etc I would go from the basic fixes provided by Windows to trying to recover my data as above before clicking any restore / reinstall/ reformat options. Good luck !
For the longer term I would recommend only ever running one major antivirus programme at a time as they all want to move in on the same areas of intercepting disk access memory etc. Pick any . . but dont pick two !!!
heys...... my dell dimension 9150 cannot work. i downloaded mcafee antivirus but its not good so i wanna try avast! together wit it. now i hav 2 antiviruses. last time i tried both of them as mcaffee cannot detect some of the viruses and once i downloaded it, the avast program want me to restart. but, i say i restart later so i scan my whole com wit avast! and found 25 trojans in system32..zzz then because i cannot delete the viruses until i restart the computer, i restarted it and found this after the windows xp thing came up
HELP.i went to dell trobleshooting and support already. nothing. HELP.tell me wat to do. SOMEONE told me to use the recovery cd or sth... but how to disable or do sth???
If you are running two AV programs, they will interfere with each other and cause errors like the one you have posted. Only use one AV program. No AV program traps all viruses, but you can safely check it out by running a free online virus scan from the major software companies such as McAfee, Symantec, Norton, etc. Stay away from dangerous sites like porn pages and be careful of your email.
PudgyOne
9 Legend
•
30.3K Posts
0
September 3rd, 2008 11:00
Try a restart first and see if your computer will start. If it doesn't, the restart and press F8. Then try last good known configuration.
Download Avast. Un-install McAfee. Restart the computer. Install Avast. Restart computer.
Now do a full virus scan with Avast.
BruceVi
75 Posts
0
September 3rd, 2008 12:00
Your original screenshot showed the BSOD reference 0x24 . . this suggests:
"0x00000024: NTFS_FILE_SYSTEM
A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions. " (aumha.org)
It may be that in removing some of this spyware you mention you have removed a file access 'detour' or filter as they are called installed by a spyware program, or even by your previous anti virus programme.
As the other post suggested run through the recovery tools your version of Windows provides to see if you can get it going - even in safe mode using those options
It would be interesting to know if the disk is capable of being read when booting from a Linux type recovery disk - which points to a PC software problem or not readable there either which suggests part of the disk is corrupt. Another approachis to put the Hard drive in another PC as a secondary disk or attach it to a USB external drive case/plug .I don't know how advanced a user you are but if there is irreplacable data on the drive then unless I had recent file backups etc I would go from the basic fixes provided by Windows to trying to recover my data as above before clicking any restore / reinstall/ reformat options. Good luck !
For the longer term I would recommend only ever running one major antivirus programme at a time as they all want to move in on the same areas of intercepting disk access memory etc. Pick any . . but dont pick two !!!
Dr. Lawrence Ho
2 Intern
•
2K Posts
0
September 7th, 2008 19:00
If you are running two AV programs, they will interfere with each other and cause errors like the one you have posted. Only use one AV program. No AV program traps all viruses, but you can safely check it out by running a free online virus scan from the major software companies such as McAfee, Symantec, Norton, etc. Stay away from dangerous sites like porn pages and be careful of your email.