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62776
March 10th, 2011 16:00
How do I get out of safe mode?
I have Inspiron 6000, Been having problems with bugs I think. I put in safe mode & now it won't let me out of it. What do I do?
I have all my discs to reinstall everything on my computer & that's what I really want to do....PLEASE HELP!!!!
tHANK YOU!
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Bugbatter
3 Apprentice
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20.5K Posts
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March 10th, 2011 16:00
What do you mean by "It won't let me out..."?
Can you go to Start >Shutdown and reboot normally?
djhutto
6 Posts
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March 10th, 2011 17:00
No I get a blue screen that has an error message that tells me my computer will be damaged & to go to safe mode. So I go to boot & hit F8 & go to safe mode with networking so I can still get on the internet.....
***STOP: 0X0000007E (0XC0000005, 0XA8BACA75,0XBA4CB0B8, 0XBA4CADB4)
I have Windows XP Media Center Edition
Bugbatter
3 Apprentice
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20.5K Posts
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March 10th, 2011 18:00
While in Safe Mode are you able to use System Restore to restore to before this happened?
PudgyOne
9 Legend
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30.3K Posts
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March 11th, 2011 02:00
djhutto,
In the safe mode...
Start, all programs, accessories, right click on command prompt, left click run as administrator. Tyoe
chkdsk /r (space between the k and /)
Hit enter, answer with Y
Type exit, then restart your computer.
Allow the program to run. You should see the login screen when it's done repairing the system.
Do you have the XP operating system disks?
Rick
djhutto
6 Posts
0
March 12th, 2011 08:00
GOD BLESS YOU!!! I will try this...hope it works...I'll let you know!!! Thanks again!:emotion-2:
djhutto
6 Posts
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March 12th, 2011 12:00
Nope didn't work....did just as you instructed. When the system started up again the blue screen with the error message still came up...
Any other suggestions?
thanks for the replies.....
djhutto
6 Posts
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March 12th, 2011 12:00
By the way yes I do have the os discs....
PudgyOne
9 Legend
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30.3K Posts
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March 12th, 2011 14:00
djhutto,
How to read the BSOD and post back the information first.
Also try...
How to Run the Dell™ Diagnostics Utility and run the full diagnostics. Any error messages?
Rick
PudgyOne
9 Legend
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30.3K Posts
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March 13th, 2011 14:00
djhutto,
Insert the XP Operating disk and restart your computer.
Press any key to boot fro cd.
Choose install
Do the agreement
Now choose repair.
Leave the opertaing system disk in the computer until you see the Welcome screen. Takes about 35 minutes. You'll need to get all the Windows updates, again.
Rick
djhutto
6 Posts
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March 13th, 2011 19:00
Ok, so I'm an idiot...I thought I had the OS disc but in fact I have the Application disc.
I tried what you told me & the blue screen STILL pops up....I'm afraid it's time for a new computer.....
thank you for all your help....I really appreciate you!!!
PudgyOne
9 Legend
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30.3K Posts
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March 13th, 2011 22:00
djhutto,
If you're the registered owner and live in the United States...
Request Backup Disks USA
Rick
Charles Anderso
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June 26th, 2014 10:00