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February 11th, 2008 20:00

How to get a XP professional Disk #2

As a follow up to my post bellow(Help! Which version of XP do I have), since I am a licensed owner of XP, how do I get a copy of XP professional Disk #2, since Dell did not provide me with one.  Please read my post bellow to see the details of my problem.  Will Microsoft send me one if I call them and give them my registration number?

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14.4K Posts

February 11th, 2008 20:00


Pharkas wrote: 
  Will Microsoft send me one if I call them and give them my registration number?

no they will only support a retail bought copy.

 

btw what is disk 2 as xp pro only comes as one cd?

26 Posts

February 11th, 2008 20:00

At the command prompt I ran: (sfc /Scannow).  After checking my files it says to insert XP Professional Disk #2 into the drive to install missing dll files.  I don't have a retail copy since I purchased through Dell.  Do I need to buy a retail copy to fix my missing OS since I don't want to completely reinstall my OS?

2 Intern

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14.4K Posts

February 11th, 2008 20:00

hmm, do you have windows media centre edition installed?

26 Posts

February 11th, 2008 20:00

Yes, I ordered my XPS with media center installed.

please read my post below "Help! what version of XP do I have".  This is really confusing me.

51 Posts

February 11th, 2008 21:00

Pharkas,

 

Check this out and see what you think:

 

http://support.microsoft.com/kb/q263499/

 

If you research this on the internet, several people are adamant that it works for XP as well as Windows 2000.  

 

Good Luck,

 

NJGroundHog

26 Posts

February 11th, 2008 21:00

I learned about (sfc /scannow) from reading posts on the HijackThis section.  It seemed to solve a lot of people's problems.  I think it would solve mine if I could get it to install the missing files.

26 Posts

February 11th, 2008 21:00

It does not give me an option to browse.  This is a program I am running at the command prompt.  After it scans my windows files it just has the prompt for me to insert XP professional Disk #2.  If there another program I can run that will do the same as (sfc /scannow) that will help me fix the missing OS dll files?

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3.2K Posts

February 11th, 2008 21:00

There is no need to start a second thread for the same problem . . Windows Media Center is XP Professional with the Media Center overlay and some networking capabilities disabled.

 

When it asks for the second cd, browse to the I386 folder on the C: drive if it is there, otherwise point it to the I386 folder on the DVD.

 

Some of the MCE discs were faulty and Dell will replace if you ask for a new one . . see the FAQ's at the top of this forum

51 Posts

February 11th, 2008 21:00

Pharkas,

 

Maybe this will work?

 

If you are prompted to insert your XP Disk 2, point the program at the file on the disk /cmpnents/mediactr/i386/mediactr.cab

 

If you try it, let us know.

 

NJGroundHog

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45.2K Posts

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172.6K Points

February 11th, 2008 22:00

If that microsoft link doesn't fix it, search these forums. Somebody else recently had the same problem with MCE and there was a solution, but I don't remember what it was...

Ron

26 Posts

February 11th, 2008 22:00

NJ,

Looks interesting.  I'll give it a shot and post back.

 

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172.6K Points

February 11th, 2008 23:00

simpswr  is right, give him the VS checkmark. ;)

The solution in the other thread was to request a replacement MCE DVD from Dell.

http://snipurl.com/1zhu9

Ron

26 Posts

February 11th, 2008 23:00

NJ,

I tried the Win 2000 resolution and the local logg-on access was allready disabled.  I ran sfc again and it still asked for XP professional cd2 and rejected my Dell XP Media Center Edition Reinstallation dvd.

51 Posts

February 11th, 2008 23:00

I second RoHe's suggestion... give him the vote!

 

Sorry you had to ultimately go that route though.

 

NJGroundHog

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3.2K Posts

February 11th, 2008 23:00

Only other option I know is to request replacement DVD from Dell
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