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September 30th, 2008 03:00

HP Photo imaging doesn't work?

I've tryed using my photo imaging but i click and nothing happens.  I can't figure out how to do anything on this new computer. What ever happened to an instruction manual?

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September 30th, 2008 09:00

What Model PC? 

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October 1st, 2008 02:00

I have a inspiron 530 with vista home premium. And while i have someone who knows how to do these things ,can you tell me how to edit (crop and zoom and then print). I could fix you home but sorry to say not the computer, thanks for your help.....................oldguy60

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October 1st, 2008 09:00

The next question is what HP Photo imaging program do you have?  If it's one that you used on an old PC, is it Vista compatible?  If it's an older program, check with HP to see about compatibility and/or if they have an update to make it Vista compatible. 

 

How to crop, etc in a specific program is not a Vista issue and you should really be directing those types of questions at HP, since it's an HP program.   www.support.hp.com  

 

But, Vista is not dramatically different than Windows XP.  I'm retired but still do part time PC support and almost all of my clients are also Florida retirees and none of my clients that went to Vista are really having any problems - in fact they all like it better than XP. 

 

To answer your question about manuals.  That is mostly a thing of the past.  The Help files in programs or the Help and support in Vista is where you now go to find out how to do something.  Or, do a search using google and many questions can be found.    There are 3rd party books that you can buy if you want printed documents.  But, a Vista book would still not tell you how to do things in the HP program you would need a book on that HP program if one is even available.

Message Edited by fireberd on 10-01-2008 06:25 AM

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October 2nd, 2008 02:00

Thank You Firebird for the direction..............oldguy60

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October 4th, 2008 18:00

Try using just Vista to crop and open pictures.

 

Right click your picture and go to open with and then go to windows photo gallery.

 

(Can change this as default program if you want, you will see in the menu, change default program below windows photo gallery)

 

 

While a very basic program

If you go to fix on the top of the window, it will gove you the option to

crop

fix red eye

adjust exposure

adjust colour

auto adjust

 

At the bottom the option to rotate left and right (90º) are there. However if you have Microsoft office picture installed, you should also hae microsoft office picture manager and this program allows you to rotate to an accuracy of 0.01º. If you are wanting to do more you can open it up with paint but again paint is only a very basic drawing program. However for the needs you dexcribed I think Windows photo gallery will do you.

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October 12th, 2008 04:00

Thank You Natakuc4.......I now can crop and fix my pictures. That info is very much appreciated.......Now let me ask another question.............I went to ininstall the HP photo and go to ininstall programs but it is not listed.  I can't figure out how to delete it. It has it's own icon on my main screen, What do i do??????????oldguy60

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October 12th, 2008 09:00

There may be a link in the start menu.

 

Go to the start button (bottom left) then go to all programs and then either a HP folder or a Hewett Packard Folder and see if there is any uninstall there.

 

For example I have HP > HP Photosmart Essential >Enable HP Improvement Program, HP Photsmart Essential and uninstall.

Message Edited by natakuc4 on 10-12-2008 11:11 AM
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