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2 Posts

4982

October 21st, 2006 17:00

I can't uninstall a program

I need to uninstall my ipod program from my computer.  When I got to the add/remove program and try to remove the ipod program a messages pops up that says, "The installation source for this product is not avaliable"
 
how do I verify that this source exists so I can remove the ipod program?

2 Intern

 • 

4.4K Posts

October 21st, 2006 17:00

You could try reinstalling the program, then uninstall through add/remove.
 
If it will not reinstall, try using the Windows installer cleanup utility to remove the install/uninstall information for that program from the registry. Then reinstall and uninstall from add/remove should work.
 
Windows installer clean up utility:
 
 
Be sure to read the instructions carefully.

2 Posts

October 21st, 2006 17:00

yes that worked. I have been working at this for weeks. Thank you very much!
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