I have been getting an error when I try to clear my virtual memory

Question

the error is this    an outgoing sycronis call cannot be made at imput removable storage device reload your snapin and try

JRosenfeld · Answer

The information you give is not sufficient for me (and I guess most others) to identify exactly what you were trying to do, how you were trying to do it, or what software produced the error.

Please state PC model and configuration (the error message cites a removable storage: what removable storage is there?), Windows version (XP, XP SP1, XP SP2 , home or Pro or whatever), and state in full detail what you mean by 'trying to clear my virtual memory'; how were you donig that (and possibly, why?). What is sycronis? Did you mean to write synchronous? Was any software running when you did whatever you did to produce that error message?

Message Edited by JRosenfeld on 08-23-2005 03:18 PM

eksglobal · Answer

dimension 4600c windows XP software Professional home edition

an outgoing call cannot be made since the application is dispatching an imput synchronous call.

This snapin's display may be inconsistant with the removable storage service

if the problem persist restart the snapin

JRosenfeld · Answer

Well, that is some of the information I asked for :-). Please remember that from where I sit I cannot look over your shoulder to see what you are doing and you still haven't said what you are trying to do and how you are doing it and I can't guess from the message. What application is the message referring to? What removable storage device is it referring to?

When you say you are trying to clear your virtual memory, do you mean you are trying to clear the contents of the paging file, or something else? If that is what you mean, see

http://support.microsoft.com/?ie=UTF-8&kbid=314834

Otherwise, if you want help, you really do need to answer the questions: what are you trying to do and how are you doing it; what application are you using and what is giving the error message: Windows or the application?

I googled for the error message and there are quite a few hits, but I can't tell which if any might be relevant to your situation.

eksglobal · Answer

I get this message that my virtual memory is almost gone or that I have insufficient space to run programs because I have insufficient memory. I found that if I go to control panel/administrative tools/computer management/ at this point I get a pop up box that enables me to log in as an administrator I go in and the error I mentioned above keeps happening as for what a snapin is I do not know. I am mearly trying to clear out my virtual memory since I want to be able to read posts and such without it booting me out for insufficient memory and having to basically turn off the computer because it does not have enough room to run shutdown. all I want is either to have the virtual memory self clear at each shutdown or to be able to access it myself with out the error I mentioned above.

JRosenfeld · Answer

OK snap ins are components of the management console and one of them did not like what you did. Leave that for now. You cannot use the computer management console to do what you want anyway. You can only clear the paging file (which is the virtual memory) on shut down and the procedure to do that is indicated in the link I posted. Windows will not allow you to clear it whist it is running, because it uses it itself.   But that would not remove the underlying cause of 'low on virtual memory' messages, they would come back as and when it filled up again. Clearing page file at shutdown also significantly increases the time taken during shut down. Best in the long run, to find the underlying cause and attack that.   Low on virtual memory can be caused by several things. A common problem is an application that does not release memory when it no longer needs it, or keeps grabbing more and more until there is not enough for anything else ('memory leak'). Other possibilities are that your paging file is too small or that you are running out of disk space for it. You may also have too little RAM for all the apps you have running, or you may be running too many things in the background.   The best way to find out about what memory is available and how much of it is being used by the different processes at any time is to look in Task Manager; to open that press Ctrl, Alt and Del keys simultaneously. or right click on the task bar and click task manager in the menu that pops up. The running processes are shown on the processes tab and  a summary of the memory usage is shown at the bottom of the performance tab. In the processes tab, click on view menu, click select columns, and if not already checked, check CPU, Memory usage, Peak memory usage and Virtual memory size to see the most relevant information (it doesn't matter if other columns are also showing); clicl OK.   To diagnose what might be cause of the problem, it is most useful to examiine the information in task manager when you get a low virtual memory message: look in the processes tab and see whether some process is using a large amount of memory and/or CPU (ignore System Idle process: that shows how much CPU is not being used). If you find something using a lot of memory, note the process.  Look in the performance tab to see whether the commit charge is close to the limit and what the numbers are for physical memory (total, available, system cache).   Other things to check:   How much RAM do you have? Personally, I think 256MB is the minimum to run things in XP and 512MB is a lot better.   Do you have enough disk space for the paging file? In my computer or Windows Explorer, right click on C drive, click properties, note used space and free space.   What are your paging file settings?  Go to control panel, system icon, advanced tab, in the performance section click on settings, then advanced tab, in the virtual memory section note the number it gives for total paging file size; then click on change and note what the settings are for minimum and maximum and whether it is set to custom or to let windows manage. If available disk space is not a problem, you could consider increasing the size of your paging file there. I also think that let Windows manage is the better setting.   How many processes are running and do you need them all? You could consider reducing the number of things running in the background by removing items you don't need from startup and also preventing some Services that XP starts automatically from doing so, if you don't need them. That depends on your setup, of course. A good link for advice on services is   http://www.blackviper.com/WinXP/servicecfg.htm   To see what is set to run on startup, use msconfig (click start, run, type msconfig, click OK. In the window that opens look in the startup tab). For information on what each item is or does, you could look items up in   http://castlecops.com/StartupList.html   If there are any you don't need, uncheck them in msconfig, restart your PC. when it restarts you'll get a message that you are in selective mode; If you are happy with the changes you made, check the box in that message. Next time you restart it won't show.   Additional things to do you might find in   http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21081207.html (ignore 'sign up to see the solution', just scroll down the page)   Finally, another possibility is that some virus or malware is taking charge. If you think that might be a possibilty, make sure you AV is up to date and scan the drive. Use Spybot Search and Destroy or Adaware SE (both free) to scan for malware.    Spybot http://www.safer-networking.org/en/download/index.html   Adaware: http://www.safer-networking.org/en/download/index.html   In each case after install, click check for updates; if any are reported, download them, they self install but close/open the app for updates to take effect; then scan.   I hope this helps. If some of it is not clear or you need more advice, please post the info on RAM, page file size and any processes you find are using a lot of memory.

eksglobal · Answer

I did what you told me about the task manager and it seems I have five files running at 30k range three of them are windows help files. I did a clean disk and went into the Internet Explorer and deleted all files and cookies. I would try what you say about the task manager but by that time too much space is used and it will not open up. one I am unsure of is svchost.exe, the others are iehelp.exe and Iexplorer.exe they took the most memory I have a number of other files running they are alg.exe 456k, winhlp32.exe 35900k,McShield.exe 5408k, mm_tray.exe 696k, PCMService.exe 1032k, McVSEscn.exe 424k, realsched.exe 136k, mcagen.exe 320k, mcvsshld.exe 1612k, taskmgr.exe 4936k, exploer.exe 6124k, iexplorer.exe 25788k, wanpmsvc.exe 108k, svchost.exe 436k NPDORNT.exe 260k, spoolsv.exe 1256k, svchost.exe 360k, sqlservr.wes 904l svcjpst/exe 684k mcvsrte.exe 656k svchost.exe 1472k, lssass.exe 1740k winhlp32.exe 31212lk services.exe 1368k smss.exe 32k bacsTray.exe 444k, hpcmpmgr.exe 560k, SM1bg.exe 412k, tfswcrtl.exe 372k, DSentry.exe 236k, hkcme.exe 336k npdor.exe 2116k, system 68k and system idle process 16k that is what is running on my computer according to task manager so what do I had to delete to avoid losing space in virtual memory and another thing I have resent my homepage to my.cmich.edu and applied it but after I turn off the computer it goes to another site called netspry.com and I have been unable to get it to stick to the cmich site any suggestiongs

696

JRosenfeld · Answer

svchost.exe is used by Windows to run various services. It is not unusual to have several instances of it running. Not sure why you have two Winhlp32.exe running have you got help files open? There are several processes there that you probably don't need.

However, it is your last sentence that is the most important: you have a hijacker on board, Netspry.

http://www.spywareguide.com/spydet_1417_netspry.html

You may well have other malware as well. As I said that could be causing all sorts of problems and before anything else, you need to clean up your PC of that junk.

The experts on virus and malware removal are on the virus/spyware information board

http://forums.us.dell.com/supportforums/board?board.id=si_virus

and on the HijackThis board

http://forums.us.dell.com/supportforums/board?board.id=si_hijack

and I strongly recommend that you get their help to clean your PC.

Read this FAQ and carry out the instructions step by step.

http://forums.us.dell.com/supportforums/board/message?board.id=si_hijack&message.id=10345

As you see, it starts with on line virus scans and includes the two apps I mentioned above, Spybot S&D and Adaware as well as some others.

The Hijackthis app that you are instructed to get after running Spybot creates a log that is useful for the experts to diagnose what malware you may still have. So follow that part of the instructions as well and post your log on the HijackThis forum in a new thread.

When your PC is clean, if you still have problems with low memory, we can carry on here.

Good luck.

Windows General

I have been getting an error when I try to clear my virtual memory

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