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August 31st, 2005 20:00

i need help

Yes  my computer has been acting up lately   i was able to get on the net for a very short amount of time.... then these pop ups started to flood my screen and my computer atamatically shut down....     just a few days ago  i  put norton antivirus on there and  it  didnt get to download all the way before it shut down.... now it says i need to uninstal the software   but everytime i try to   it shuts down    and i have no clue what to do....please help!!!!

2.7K Posts

August 31st, 2005 21:00

Hi,
 
You will need to clean out all the spyware and other nasties .
If you cannot stay online to run the scans below, download some of the programs with another machine and run them on the problem computer. Stay offline to run the programs and it might not shut down.

If there is an improvement try to run the online scans then too.
 
 
Spybot Search and Destroy 
http://www.safer-networking.org/en/download/
Update it before running if you can.  Get it to fix all the RED entries it finds
 
Ad-Aware SE  http://www.lavasoftusa.com/software/adaware/
Update before running if you can.  Get it to fix all
 
Online scans
Trojan Scan  http://www.windowsecurity.com/trojanscan/ 
 
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