Unsolved
This post is more than 5 years old
1 Message
0
2594
November 23rd, 2017 00:00
I need help
Im using a Latitude E6420
OS: Windows 10 Pro 64 Bit
Drivers needed for Mass Storage Controller
Device PCI\VEN_1217&DEV_8231&SUBSYS_04931028&REV_03\4&26b31a7f&0&01E5 requires further installation.
and my system keeps restarting with a blue screen indicating :
kmode_exception_not_handled
No Events found!


ieee488
6 Operator
•
11.1K Posts
•
38.4K Points
0
November 25th, 2017 16:00
You will want to run diagnostics on the hard drive.
I suspect a failing hard drive.
Good luck.