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February 19th, 2005 18:00
IE will not open
Help please! I am preparing for an internet class that only works with IE. I loaded updates yesterday and now IE will not even load. I tried to delete it and reinstall, but it will not allow me to. I have recently loaded and run spybot at the suggestion of a programmer friend. This is a dimension 2400 that is less than a year old, that is upgraded to 786 MB. running xp. I am on a time crunch and need some help. I am unable to get thru to support, so you are my only hope.
Thank you so much for any help you can give me.
Cathy
Thank you so much for any help you can give me.
Cathy
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fireberd
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February 19th, 2005 19:00
You may be able to restore I.E. to how it worked prior to doing the updates. Use the System Restore function and restore it to a date/time PRIOR to first updating I.E.
Do you have, at least Windows XP, SP1? some of the later I.E. updates require at least SP1.
cedesign
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February 20th, 2005 13:00
Thanks so much - now have IE back running. Its still quite slow, but at least its working. So does this mean I should NOT download any updates from Microsoft?????
Cathy
chuket
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February 21st, 2005 01:00
I presume you have some form of AV running and up-to-date. But if not or anyway, go here and run a scan on your system. It will take quite a while to load so be patient. Also check 'auto clean' before you run the scan:
http://housecall.trendmicro.com/housecall/start_corp.asp