IE9

Okay so my computer is still defraging, taking such a long time, must have been full.  Did the cleaner and will do the malware when the defrag is done and then install that file that you said which I had the wrong one the first time.  Will let you know how it all turns out, cross your fingers and thanks.

I did download the malwarebytes and it only removes some of the errors, I have to buy it in order for it to take care of all the errors, it's not free.

that does not sound right.  malwarebytes.org offers a completely free product.  unfortunately they direct you to a public download site to download the software and some of those sites are polluted with deceptive advertisements other antimalware product scan and then demand payment as the promise to cure all of your woes.  you would not be the first to have downloaded one of the other products when trying to obtain a copy of malwarebytes.  this direct download link to malwarebytes free edition on bleepingcomputer should help (unless the dell censors take offese to the link and delete this post).

download.bleepingcomputer.com/.../mbam-setup-1.51.1.1800.exe

and this is what the installed product should look like:

their pay prodcut offers continious scanning.  this product only scans when you open it and click the scan button...  and both version detects and cure the problems that it finds.

The link I provided should be good/should also offer you a 14 day free trial of the pro version. Looks like the image above.

What errors did it flag up? what did it fix, what do you need to pay for, can you provide a screenshot?

I downloaded the wrong one, sorry I have malwarebytes now.  Is this free all the time or do I have to end up paying for this?  I ran it and it showed nothng so my computer is fine.

Okay did everythihng you said first on my computer, the defrag took forever but it's finally done.  Did the cleaner on both the registry and cleaner and also did the malwareytes and it found nothing.  I closed all my programs including my antivirus and spysweeper and tried downloading the SP1 again this time the 537MB and it took a very long time and finally at the end when it asked to run I did and there was an error so it gave me a link and I went to it and it's telling me to download the readness tool for Windows 7 and the SP1 should install fine so I will try that when I get home from work today or will wait for the weekend again.  I will let you know how it turns out.  Hopefully this time it will install.  I'll keep my fingers crossed.

Sorry had the wrong download, got it now, yes and it's free, thanks.

I am really frustrated with this whole thing and why I can't install the SP1 for my computer.  This is what I've done so far.  I downloaded and ran the cleaner and on the registry like you said, then I downloaded the defragler and ran that and that took well over an hour, then I downloaded the malwarebytes and ran that  Once all of them were done I tried to install the SP1 (537MB) again and still did not install and an error came up and I went to the site for that error that was given to me and it list 3 possible solution to why I can't install the SP1.  One is a readiness tool for windows 7 in which I installed and tried it all again and still SP1 did not install bringing me back to that error page,  the second was the troubleshooting for windows 7 and ran that and so it says fixed problem tried to install SP1 again and it didn't install so it went back to the same web page and the 3 thing listed was to close all antivirus and I did that and also closed every single program I had in my taskbar and still SP1 doesn't install and goes back to that web page.  Now I have done all these things multiple times which takes hours and hours and hours of doing and still can't get the SP1 to install.  Now tell me what to do.  This doesn't make any sense to me at all and, like I said, this is days and days and hours and hours of work over and over but still nothing.  What do you suggest I do now?  Why doesn't SP1 install on my computer?  I really would like to get this problem solved because it is really frustrating me and all the time I've put into trying all these things and nothing is working.  I will wait to hear from you again.

Here are a few more things to try.

Try this website for some suggestions:  www.pagestart.com/win7sp1steps021611.html

or try this:

Open the Windows Update troubleshooter

If your computer is having problems finding and installing operating system updates, try using a Windows Update troubleshooter to fix the problem. It makes sure that your computer is connected to the Internet, and checks to see whether your network adapter and Windows Update services are running correctly.

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Open the Windows Update troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under System and Security, click Fix problems with Windows Update.

Also check to see if google chrome is installed on your computer.  Even if your not using it, it can interfere with IE9. Check in control paner programs and features and delete it if its installed.

I believe Microsoft support is free for any problems with windows updates.  Try giving them a call.

Already did the Windows Update troubleshooter twice in fact, doesn't change anything.  I think I'm going to try to install the SP1 in Safe Mode.  I'll let you know what happens.

I have no clue how to download the SP1 and IE9 in safe mode.  I think I know how to get my computer in safe mode but how do I get the 2 files I need to download.  Once my computer is in safe mode, what do I do?  Will wait to hear from you first.

Maybe you should try chkdsk /R -- perhaps you have hard drive errors?

My 7 Ultimate installation was updated from Vista and then twice to chipsets, and it had no problems with SP1 or IE9.

Regarding anti-malware, have you tried Windows Security Essentials?

Copy the two files to your desktop. Power down your computer, hold F8 while powering up select safe mode. I don't know whether it will olet you install them or not in safe mode. 

Right I am going to ask you a few things since you've had this problem for a while now and you have really tried alot of things. At this stage I would go for a clean install. Bit painful and time consuming but I think it will be the most fruitful way and lead to best performance.

I am guessing your system had Vista Home Premium preinstalled on your system and upgraded to Windows 7 Home Premium.

If you "upgraded" opposed to doing a "clean install" this could be the problem for some reason directly upgrading can be problematic in general but also with updating Windows.

Do you have a Windows 7 Home Premium Disc? How much RAM do you have in your system? If you have 4 GB or more then I recommend instead of install WIndows 7 Home Premium 32 bit that you install Windows 7 Home Premium 64 bit. If you have 2 GB or less than stick with the 32 bit.

I will give you a guide to clean install.

The first thing you will need to do is back up all your data onto the external harddrive. Documents, Music, Videos, Pictures etc.

You will need is your product key. If you have the disc then you should have the sticker. If not you may use Belarc Advisor to obtain it. I recommend using Belarc advisor anyway (it gives your system specifications software and hardware in a browser window). Use the likes of cutepdf writer to make a pdf print out of this. Save it also to an external harddrive. Check your product key is for Home Premium.

You will need a fast internet connection to download these official retail .isos. As I said I would use the 64 bit one if you have 3 GB (preferably 4 GB or more) of RAM. Use these instead of your disc. If your disc is retail or upgrade it should work fine. If it is OEM it should again work fine but may require phone activation. I would save this file on an external harddrive also. These .iso files are large, you will need a fast internet connection to get them. If yours isn't fast enough prehaps you can use a friends. Next use the Windows 7 USB/DVD Download Tool to create a Bootable Windows 7 DVD (requires a blank DVD) or a Bootable Windows 7 USB Stick (needs to be 4 GB or larger).

Next download the standalone service pack 1 onto the external harddrive (32 bit or 64 bit according to what you've picked). You may already have both I think. The standalone Internet Explorer 9 (Again 32 bi or 64 bit depending what you're installing).

Note if you are very patient you may use RT-7-Lite to slipstream Service Pack 1 and Internet Explorer 9 into a Windows disc but I have unfortunately found this program takes longer to slipstream then it does actually install Windows and then the standalone service pack and IE9.

Next the system drivers. You have Vista drivers, there are no direct Windows 7 drivers but in most cases the Vista ones will work. Again select 32 bit or 64 bit Vista drivers depending on what OS you have selected. These are available in the drivers and downloads page. Inputting your service tag into this download page will narrow the list down a bit (not the forum).

You will need (best to place in labelled folders e.g. the name and number I have given otherwise you will have multiple Rxxxxxx drivers and won't know what is what) to download the following drivers onto an external harddrive:

1. The two Chipset Drivers (Under Chipset)

2. Video Drivers (Under Video) - Your service tag will tell you what ones.

3. Conexant Driver, Application, Utility (Under Communications)

4. Ethernet Drivers Intel, Realtek (Under Network)

5. Wireless Card (Under Network)

6. Audio Realtek (Under Audio)

7. Bluetooth/Media Card Reader (Under Network) - Sometimes Vista Bluetooth drivers don't work well Under Windows 7 but if you have experienced no problems with it thus far then it should be fine.

8. Intel Matrix Storage Manager driver, Applications (Under SATA Drives)

9. Any TV Tuner (Under Video)

10. Dell Support Centre

11. Dell Dock (optional)

So once you have all the above on your external hard drive. Insert the USB stick you have made or the DVD you have made. Power down your computer and hold F12, select boot from CD/DVD or boot from USB device respectively.

Install Windows, use your product key. (See here for more detail).

Note on the bit where it asks "Where do you want to install Windows" I would select "Drive Options" and "format". If you have not backed up all your data onto an external harddrive do not do this step. All files from your previous installation will be in "Windows.old" go to C:\Windows.old there should be a users folder and then your documents, music, old desktop, pictures, videos, downloads etc. under your name. Move the files to their new respective locations. Make sure you have everything then delete the "Windows.old" folder (it is very large has the program files, windows folder and pretty much everything you had on the computer before). Take your files and delete the rest. (Best to do the external harddrive method and format though).

Then install the standalone Service Pack 1, reboot. Install IE9 reboot. Install the system drivers in the order I have listed. 

Connect to the internet and let Windows Update. I recommend installing Microsoft Security Essentials at this stage.

Once you have done this you will need to install your security and other programs. Some what I find Useful (mainly free) software download links and descriptions are here. Also here are the security programs I use/recommend. However if you are more comfortable with your current security setup by all means continue with it.