Iexplorer.exe reference memory can not be read

Hi Appu S

          Thanks for getting back with me, but I don't have Yahoo or Google toolbars installed

Thanks

Hi Gator957,

After doing some online research, I was able to find that this happens if you have Yahoo toolbar install on the computer. Please go to Control panel -> add or remove programs  and check if Yahoo toolbar is installed. If yes, then uninstall it. This should take care of the issue.

Hi Gator957,

Did you make any software or hardware changes in the computer?

Try booting into Safe Mode and check if you get the same error message while shutting down. Also, please try to capture the exact error message so that I can research further.

Hi Appu S

 I have noy made any hardware or software changes . Also this problem does not occur everytime maybe sometimes every few days . Any other opition beside safe mode to try and narrow down the problem?

Thanks

Hi Gator957,

If the issue is intermittent, then may be an OS re-installation can be done to eradicate any software issues. Still, check in Safe Mode.

If you can capture the exact error code, then we can probably do some research and try to find the root cause.