UNSOLVED

IROBOTDUDE

updated

15 years ago

I

IROBOTDUDE

35 Posts

0

118151

September 16th, 2011 15:00

INSERT WINDOWS XP PROFESSIONAL CD-ROM

I keep getting the following error message:

"FILES THAT ARE REQUIRED FOR WINDOWS TO RUN PROPERLY MUST BE COPIED TO THE
DLL CACHE. INSERT WINDOWS XP PRO CD"

I have the original discs that came with my DELL DIMENSION 3100 computer(5 in all).Unsure which one
to insert since none of them say "WINDOWS XP PRO" on them.

Can anyone assist?

Thank you~

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    2409

    0

    Posted September 16th, 2011 17:00

    The disc should look like this:

    It might be a different colour. What do the labels on the other 5 discs say?

  • IROBOTDUDE

    35 Posts

    2409

    0

    Posted September 16th, 2011 18:00

    I did not see a pic or anyhting rleated in your post.

    My disc is orange,it states the following:

    REINSTALLATION DVD
    MICROSOFT WINDOWS XP MEDIA CENTER VERSION 2005 WITH UPDATE ROLLUP2

    I ran two unsuccessful "sfc/scannow"  scans.Each time the dialog box would open prompting me to
    re-load the dvd.


    Any suggestions?THNX~

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    2407

    0

    Posted September 16th, 2011 18:00

    You must have XP Media Centre Edition opposed to Professional then. Have you attempted to use this DVD when prompted.

  • IROBOTDUDE

    35 Posts

    2407

    0

    Posted September 16th, 2011 19:00

    First,may I inquire if this is the correct disc?

    Yes,this is the XP MEDIA CENTER version.

    There are 4 other discs that came with this computer,but when I inserted them,
    I rec'd an error message.

    I also tried the following procedure:

    type mmc in the RUN box;CONSOLE MENU;click ADD/REMOVE SNAP IN
    double click RESTRICT CD-ROM ACCESS

    THANK YOU~

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    2407

    0

    Posted September 16th, 2011 19:00

    I am not sure why they would suddenly become missing. Have you used any registry cleaners? What security are you using?

    Download and install Malwarebytes' Antimalware free version, then update and run a scan.

    Also download and install ccleaner run the cleaner and then registry cleaner.

  • IROBOTDUDE

    35 Posts

    2407

    0

    Posted September 16th, 2011 19:00

    The problem is that each time I run a "sfc/scannow"  scan the dialog box would open right before it was done with the scan and would not finish,prompting me to re-load the disc over and over.

    Is this a virus or something that is not a serious issue?

    Thanks~

  • IROBOTDUDE

    35 Posts

    2407

    0

    Posted September 16th, 2011 19:00

    Do I need to re-install Windows XP and if so can I do it with the aforementioned disc?THNX~

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    2407

    0

    Posted September 16th, 2011 19:00

    Hi there should be a sticker at the side of your system or base of it is a laptop). If the sticker says XP Media Centre Edition, it is the correct disc.

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    2407

    0

    Posted September 16th, 2011 20:00

    You may reinstall Windows XP using that disc. Follow my guide below for instructions.

    I mentioned above to use Malwarebytes' Antimalware to scan your system from malware and to use ccleaner to clean your computer (and registry cleaner) however it needs approved for some reason.

    Personally I would do the clean install.

  • theflash1932

    11 Legend

    •

    16255 Posts

    1018

    0

    Posted September 17th, 2011 08:00

    SFC requires a disk that matches your current Service Pack level.  If your disk came with SP2 and you are running SP3, it will be looking for an SP3 disk, as some of the files have changed.  In some cases, it even requires media that is the same distribution (VL, Retail, OEM).