I have a client with an Inspiron 600M that after running a recent Windows Updates the system no longer responds to anything. She is running XP Home 
which is barely a step up from ME... I have thoroughly checked her system for trojans, adware, spyware, malware, etc. It is very clean. Whenever you attempt to do anything (i.e., Open My Computer, Run Windows Explorer, Open Control Panel...), it takes forever to respond. With Task Manager opened, ddwin.exe launches with everything we attempt to launch. I have disabled Windows Error Reporting and it still launches whenever you attempt anything. If you End Task on ddwin.exe, whatever you were attempting to do pops up. Friday, I was able to get the system running again by performing a System Restore but apparently forgot to turn off Automatic Updates...she called me today and said, "It's happening again."
Any ideas? Has anyone else expreienced such? Thank you in advance for any suggestions.
jwatt
4.4K Posts
0
May 25th, 2004 15:00
You might also want to visit the Dragon Technical Support Web site and see if they can help.
Jim
TXRuffian
2 Posts
0
May 25th, 2004 17:00
jwatt
4.4K Posts
0
May 25th, 2004 23:00
You might want to take a look at a huge long thread at Annoyances.org about problems with dwwin.exe. The gist of it is that NAV 2003 and certain input devices, coupled with SP1, are involved.
Another all too common reason for strange problems like this is spyware/malware. Download, install, update and run Ad-Aware and Spybot as described in the second link listed below. If you continue to experience problems, the next step is to download HijackThis, install it as described in the second link below, and submit a log to the good folks in the Virus Information and Removal board for review. Be sure to post the log in a new message, and describe the problem you're experiencing.
Jim