Unsolved
2 Posts
0
224
January 11th, 2021 08:00
Install a printer driver update AFTER notification is gone?
I continue to get DELL PRINTER HUB notifications saying:
"Software update has been downloaded. To install the update, click install..."
The problem is that I cannot install it since I'm not an administrator. When I call the IT guys, the notification disappears.
They get on the computer and we can't seem to find where the update is to install. The notification has disappeared.
How can I call the IT guys and tell them where they can find a button to initiate the update installation?
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nyc10036
6 Operator
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5.6K Posts
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January 11th, 2021 12:00
Next time take a photo of the screen and send it to the IT dept.
Carborendum
2 Posts
0
January 19th, 2021 12:00
I did that. But they still can't find the file. The notification doesn't have any information on where the file is located.