Did you make any progress.... I have tried most everything at this point and Install Shield is blocking more and more.... I have run SpyBot, defrag, edited administrator.... running out of options.
Nope. Systemax owner sent it back. Your Install Shield appears to be trying to find the Microsoft Installer. MsiExec.exe is the command line installer. InstMsiA.exe is for Win98 and Me. InstMsiW is for 2000 and XP. MSI packages are installed by right-click on filename.msi. Left click on Install.
To determine your Microsoft Installer version number, find the msi.dll file in your c:\windows\system32 folder. Right click on it. Left click on properties. Click the Version tab. Note the file version number. Version number 3.1.4000.1823 is Windows Installer 3.1 (v1). Version 3.1.4000.2435 is Windows Installer 3.1 (v2). This latest version can be downloaded here: http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en Supposed to fix silent install failures. Let me know if it works.
No that did not work. I attempted the 3.1, as when I went in to the properties of the system32 folder, version was not an option.... The installer appeared to have run, but I still have issues on install... same, no change.
Right click on msi.dll in the c:\Windows\System32\ folder. Left click on Properties. Click on Version tab. All we're doing here is making sure Microsoft Installer is in the right place and right version.
Ok. According to Hewlett Packard, this is supposed to fix your problem:
Click on Start|Run. type msiexec /unregister. Press Enter.
Click on Start|Run. Type msiexec /regserver. Press Enter.
If this doesn't fix your problem, do this:
Go to C:\Windows\System32 folder. Right click on msi.dll. Left click on Rename. Type msi_old.dll. Press Enter. Right click on msihnd.dll. Left click on Rename. Type msihnd_old.dll. Press Enter. Right click on msiexec.exe. Left click on Rename. Type msiexec_old.dll. Press Enter. Attempt to reinstall Windows Installer, available here:
tgsmith
2.9K Posts
0
December 18th, 2005 09:00
Kboyd,
It appears you're trying to do an on-line install. Do you get this message if you download the program(s) and install from your hard drive?
Tony
kboyd
6 Posts
0
December 19th, 2005 15:00
tgsmith
2.9K Posts
0
December 19th, 2005 21:00
kboyd
6 Posts
0
January 5th, 2006 01:00
tgsmith
2.9K Posts
0
January 5th, 2006 09:00
Kboyd,
Nope. Systemax owner sent it back. Your Install Shield appears to be trying to find the Microsoft Installer. MsiExec.exe is the command line installer. InstMsiA.exe is for Win98 and Me. InstMsiW is for 2000 and XP. MSI packages are installed by right-click on filename.msi. Left click on Install.
To determine your Microsoft Installer version number, find the msi.dll file in your c:\windows\system32 folder. Right click on it. Left click on properties. Click the Version tab. Note the file version number. Version number 3.1.4000.1823 is Windows Installer 3.1 (v1). Version 3.1.4000.2435 is Windows Installer 3.1 (v2). This latest version can be downloaded here: http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en Supposed to fix silent install failures. Let me know if it works.
Tony
Message Edited by tgsmith on 01-06-2006 11:27 AM
kboyd
6 Posts
0
January 5th, 2006 22:00
tgsmith
2.9K Posts
0
January 5th, 2006 23:00
Kboyd,
Right click on msi.dll in the c:\Windows\System32\ folder. Left click on Properties. Click on Version tab. All we're doing here is making sure Microsoft Installer is in the right place and right version.
Tony
tgsmith
2.9K Posts
0
January 6th, 2006 14:00
Kboyd,
Ok. According to Hewlett Packard, this is supposed to fix your problem:
Click on Start|Run. type msiexec /unregister. Press Enter.
Click on Start|Run. Type msiexec /regserver. Press Enter.
If this doesn't fix your problem, do this:
Go to C:\Windows\System32 folder. Right click on msi.dll. Left click on Rename. Type msi_old.dll. Press Enter. Right click on msihnd.dll. Left click on Rename. Type msihnd_old.dll. Press Enter. Right click on msiexec.exe. Left click on Rename. Type msiexec_old.dll. Press Enter. Attempt to reinstall Windows Installer, available here:
http://www.microsoft.com/downloads/details.aspx?FamilyId=5FBC5470-B259-4733-A914-A956122E08E8&displaylang=en
You may have to repeat the steps above in Safe Mode if the problem still exists.
Tony
Message Edited by tgsmith on 01-06-2006 11:25 AM