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30.3K Posts

June 28th, 2009 00:00

Woodbear99,

 

Since your picture didn't show up, let's see what you need. Go to Windows Updates and make sure you have .net Framework, needed to run many applications.

 

Download Latest Java

 

Any traces left, then try downloading Windows Installer CleanUp Utility

 

Then try running it. Any error messages?

 

 

Rick

157 Posts

June 28th, 2009 03:00

Try using CCleaner for uninstalling http://www.filehippo.com/download_ccleaner/

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