Internet connection problems

Question

I installed the SP2 about a week ago and aside from one system crash I don't think I had any other problems in regards to the service pack. However today I seem to have a problem connecting to the internet. I have verizon DSL for my internet connection. I check all the cables and the modem itself lights up, the DSL button is lit green but when I go to start the intnet is says 'Server is unavailable' and the light on the modem is red. I'm wondering if anyone can tell me if this could possibly be connected to or caused by he SP2. If I uninstall the Service Pack can I still expect these problems?   Side Note: Do I really need the SP2? I do not have a network this is a simple home comupter used for internet searching, occasional spreadsheet development and running Microsoft money and digital picture programs. Nothing Fancy.   Any Advice would be greatly appreciated, Thank you very much.

jmfmvps · Answer

Are you still having this problem?

macshac · Answer

Do you have your own firewall,anti-virus programme or are you running the XP2 firewall?If you do have your own programme switch off the security centre of SP2 by disabling the firewall and the virus checker.This could be causing the conflict.

jmfmvps · Answer

Don't feel too bad; the same thing has happened to me a few times!

asomm · Answer

Thanks for the reply. Actually verizon DSL was down in my area the afternoon I was attempting to logon and that was what was causing my problem (I found out the next day). I just knew that SP2 seemed to be causing alot of problems for people and I didn't know if it was possible that it might be causing this problem as well. But apparently it wasn't the cause.

Thanks for the replies! :)

asomm · Answer

I've actually been pretty pleased with my computer preformance since loading SP2. I  had one system shutdown, but I didn't lose any info and it hasn't happened again. I like the popup blocker, I never had that before and I like having extra protection with the firewall and such.....I never made any changes to my mcafee programs and so far there's been no interference between the two. I've had no problems with windows or any of my regular programs. I didn't update anything before installing SP2...I actually downloaded it by accident during an automatic upgrade (I wasn't paying much attention as to what was being upgraded). I wasn't going to install it because a guy I work with has had crazy problems when he installed it and I wasn't going to bother. But so far no problems so I'm glad I did. Well thanks again, I know that if I do have problems, I'm coming here for answers!

jmfmvps · Answer

@asomm wrote: Well thanks again, I know that if I do have problems, I'm coming here for answers! You're welcome! :smileytongue:

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