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September 9th, 2012 06:00
Internet explorer doesn't work
Hi, I normally use Internet explorer to access the internet but last night it stopped working and know when I try to go online I get a blank page instead of my usual Yahoo homepage and it wont let me do anything.
I would point out that I can get online with both Google chrome and Safari but this means I haven't got all my favorites there.
Anyone any ideas.
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Philip_Yip
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September 9th, 2012 07:00
What model of Dell, what version of Microsoft Windows? What version of Microsoft Internet Explorer?
Have you tried running it without addons?
Start > All Programs > Accessories > System Tools > Internet Explorer (no addons).
cefylbach
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September 9th, 2012 10:00
Hi have just tried the no-addons came up clicked on home got that tried one of my favorites and got that as well so many thanks:emotion-2:
didn't know about that,
I have an Inspiron N5030 laptop with Windows 7 but not sure which Explorer,
Again thanks
Philip_Yip
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September 9th, 2012 14:00
It is likely Internet Explorer 9.
Please perform the following steps. To the top right select the tools icon.
Select Internet Options. On the general tab select delete.
This will bring up the delete browsing history dialogue.
Check all the boxes and select delete.
Next select advanced
Select Restore Advanced Settings, select Reset, then Apply then ok.
Close all Internet Explorer windows and reopen Internet Explorer.
To the top right select the tools icon.
Select Internet Options. On the general tab select delete.
Change the home page to your desired home page. Then select ok.