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erjohns

2 Posts

2960

April 14th, 2005 12:00

invalid product code

I've already found out from MS that notebook I tried to install sp2 on is on a list of possible pirated product keys.  Does anyone know if Dell has a plan to take care of issues like this.
 
Thanks
 
Eric

Mary G

6 Operator

 • 

20.1K Posts

April 14th, 2005 13:00

Call Dell. I'm sure you are mistaken. Dell uses a generic number for installation and your key on the bottom or side of your computer will be accurate, but different. Are you sure you typed the number correctly? In any case, this should be posted in Customer Care.

redwolfe_98

2 Intern

 • 

1.3K Posts

April 15th, 2005 04:00

on my dell, the product key is so small that it is hard for me to read.. i discovered that what i thought were "O's" or "0's" were actually "Q's".. anything that looks like an "O" or a "0", i would try going with its being a "Q", "Q" as in "Quick" and "Quality"..

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