This post is more than 5 years old
5 Posts
0
26754
October 8th, 2014 03:00
Invalid Windows 8.1 product key
I've got an XPS 15 running Widows 8.1 with 1TB HDD and 32GB mSATA. I want to upgrade the mSATA to a Samsung 500GB and use that for software and the HDD for storage. The OS is on the 32gb mSATA, so when I install the new mSATA I will need reinstall the OS. I went to the Microsoft website to download an .ISO of Windows 8.1 but it tells me my Windows 8.1 product code is invalid! I retrieved the product code from the registry using RW-Everything as there was no sticker on the outside (or inside) of the computer. Any clues?
0 events found
No Events found!
Philip_Yip
11 Legend
•
16.1K Posts
•
65.9K Points
0
October 8th, 2014 10:00
One of the things which have highly annoyed us. Microsoft do not allow download of Windows 8/8.1 for an OEM license.
You need to call Dell Technical Support to procure a Windows 8.1 Reinstallation DVD and clean install after changing the SATA operation (the 32 GB SSD should be a cache drive).
Peter_Beard
5 Posts
0
October 13th, 2014 22:00
All good now. I got the OS DVD from Dell, made an image, put the image on a bootable USB stick and after a bit of playing in the BIOS I now have W8.1 running from the 500GB mSATA and will use the 1TB HDD for storage. Works well.
Peter
Peter_Beard
5 Posts
0
October 8th, 2014 15:00
Thanks Philip. I've already contacted Dell by phone and they said they'd call me back. Hopefully today...
Peter
Philip_Yip
11 Legend
•
16.1K Posts
•
65.9K Points
0
October 8th, 2014 22:00
Let me know how you get along.
Once you get the media see my Windows Reinstallation Guides/A Clean Install of Windows:
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/
These will take you through the install including changing the SATA operation.