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4 Posts

6376

August 2nd, 2004 17:00

Javascript Errors

Any help would be really appreciated...........

When trying to open a new window from an internet explorer window, a Javascript Error at the bottom of the window saying "Void". The original web page then freezes.

My internet explorer seems to be running really slowly...........

Help, help, help........I know nothing at all about Javascript and would be truly grateful for some assistance.

Thanks in advance.

Russ.

4 Posts

August 2nd, 2004 17:00

Hi all,

I have just double-clicked on the error at the bottom of the page and it says "No such interface supported".

 

What does this mean and how can I correct it ?

4.4K Posts

August 2nd, 2004 21:00

Does this occur with only one Web site or all sites? If it's only one, the error could well be in the Javascript being loaded from that one site. If it's all sites, your system may be infected with some form of spyware/malware.

First, make sure your antivirus software definitions are current, and scan your system for viruses. If that doesn't resolve the problem, download, install, update and run Ad-Aware and Spybot as described in this article. Be sure to configure Ad-Aware as described in the article!

If the problem still isn't resolved, download HijackThis, a malware analysis and removal tool. Create a directory (folder) in the root level of your C: drive named HJT. Unzip HijackThis.zip into the newly created directory.

After installing HijackThis.exe in the directory C:\HJT, run Hijackthis from that directory. Click on the 'scan' button and then 'save log' button. Save the file in the directory C:\HJT. Use a name like HijackThis.txt.

Copy and paste the contents of the log you saved in a new message in the Virus and Trojan Removals board at TomCoyote.org for review by certified volunteer experts. Registration is required before posting. Be sure to describe the problem you're experiencing. DON'T ATTEMPT TO FIX ANYTHING REPORTED BY HIJACKTHIS without expert advice!

Jim

4 Posts

August 9th, 2004 17:00

Jim,

Many thanks for taking the time to post here.

I havent had access to the internet for a week or so and have just picked up your message.

I shall try and see if your steps work....fingers crossed !

 

In answer to your question, it seems as though all sites I visit are affected in the same way.

Here goes, wish me luck!!!

Russ.

4 Posts

August 9th, 2004 18:00

Nice one Jim.....Looks like I am back up and running !!

 

A thousand thank-you's for your time and assistance !!

Best regards.

Russ.

4.4K Posts

August 9th, 2004 20:00

You're welcome! What was the problem, and how did you resolve it?

Jim
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