I haven't read that article, but rmdir is not a file, it's a command line command.
You use it by:
Clicking start>run
Type in: cmd
press Enter
type in: rmdir c:\path\directory name
("c:\path\directory name" is full path and name of directory you want to delete. The directory will be
permanently deleted from your HD, so use this commamd with caution!)
press Enter
I am unable to determine where in XP the recovery console commands (of which rmdir is one) are located, but apparently that location on your system is missing or corrupted. See if you can restore it using system file checker. Go to Start|Run, enter
sfc /scannow and click OK. (There is a space after
sfc.) You might also try
rd rather than
rmdir but it should not make a difference as the commands are equivalent.
I tried to run scannow but I do not have an XP SP2 CD so I could not run it.
In the mean time, I received a some suggestions (attached) from Microsoft Support and suggestion #3 worked. Thanks to you all for your responses.
Suggestion 1: Check the local Windows Update services. =============== This issue can occur if three services have not been configured correctly. Please refer to the following steps to check them:
1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK. 2. Double click the service "Automatic Updates". 3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.
4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.
5. Click on the tab "General "; make sure the "Startup Type" is "Automatic". Then please click the button "Start" under "Service Status" to start the service.
6. Repeat the above steps with the other two services:
Background Intelligent Transfer Service (BITS)
Event log
Note: The Startup Type of BITS can be "Automatic" or "Manual"; the Event log service is enabled on all of the hardware profiles, which does not have an option to enable or disable on certain hardware profile.
We can also temporarily stop these services, restart the computer, and then start these services again. If one of the three services is missing, please let me know.
Suggestion 2: Disable firewalls or other Internet browser programs that can affect the Internet connection. ================== The following programs can affect the connection to the Windows Update site and I suggest you remove or disable them:
Download Accelerator
GetRight
Browser Blaster
Sygate Personal Firewall
Norton Internet Security
Freedom Firewall
Zone Alarm Firewall
If you have any other similar programs such as a pop-up blocker, please also temporarily remove or disable it to test the issue. If this issue appears to be related to a firewall program, I also recommended that we contact the firewall manufacturer to obtain the information to configure the firewal l options to allow the access to the Windows Update site.
Suggestion 3: Rename the temporary folder of Windows Update. =============== This behavior may occur if the temporary folder of Windows Update has been corrupted. We can refer to the following steps to rename this folder. Please be assured the folder will be created again when we visit the Windows Update site again.
1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold. 4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net start WuAuServ
After that, please try to access the Windows Update site again and see if the issue is resolved.
Please let me know the results at your earliest convenience. I appreciate your time and effort on this issue. If anything is unclear, please don't hesitate to let me know and I will be glad to help.
If the error still occurs, please gather the following information for me.
System Information
=======================
1. Press Start, Run and type in msinfo32. Press OK.
2. Choose Save from the File menu and save it as an NFO file. 3. Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder".
Denny Denham
2 Intern
•
18.8K Posts
0
January 6th, 2006 19:00
In the "Open:" box of the Run command enter the command exactly as you have listed it:
rmdir /s %windir%\softwaredistribution
Note that there is a space before and after /s.
TNG
25 Posts
0
January 6th, 2006 19:00
The instructions in the article are to go start, ru, then type in rmdir /s %windir%\softwaredistribution, then ok.
So what would be my pathname?
Thanks
TNG
25 Posts
0
January 6th, 2006 19:00
RoHe
10 Elder
•
45.2K Posts
0
January 6th, 2006 19:00
You use it by:
Clicking start>run
Type in: cmd
press Enter
type in: rmdir c:\path\directory name
("c:\path\directory name" is full path and name of directory you want to delete. The directory will be permanently deleted from your HD, so use this commamd with caution!)
press Enter
When it's done,
type in: exit
press Enter
Ron
Message Edited by RoHe on 01-06-2006 01:12 PM
msil217
2 Intern
•
2K Posts
0
January 6th, 2006 20:00
Denny Denham
2 Intern
•
18.8K Posts
0
January 6th, 2006 20:00
I am unable to determine where in XP the recovery console commands (of which rmdir is one) are located, but apparently that location on your system is missing or corrupted. See if you can restore it using system file checker. Go to Start|Run, enter sfc /scannow and click OK. (There is a space after sfc.) You might also try rd rather than rmdir but it should not make a difference as the commands are equivalent.
TNG
25 Posts
0
January 7th, 2006 13:00
I tried to run scannow but I do not have an XP SP2 CD so I could not run it.
In the mean time, I received a some suggestions (attached) from Microsoft Support and suggestion #3 worked. Thanks to you all for your responses.
Suggestion 1: Check the local Windows Update services. =============== This issue can occur if three services have not been configured correctly. Please refer to the following steps to check them:
1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK. 2. Double click the service "Automatic Updates". 3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.
4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.
5. Click on the tab "General "; make sure the "Startup Type" is "Automatic". Then please click the button "Start" under "Service Status" to start the service.
6. Repeat the above steps with the other two services:
Background Intelligent Transfer Service (BITS)
Event log
Note: The Startup Type of BITS can be "Automatic" or "Manual"; the Event log service is enabled on all of the hardware profiles, which does not have an option to enable or disable on certain hardware profile.
We can also temporarily stop these services, restart the computer, and then start these services again. If one of the three services is missing, please let me know.
Suggestion 2: Disable firewalls or other Internet browser programs that can affect the Internet connection. ================== The following programs can affect the connection to the Windows Update site and I suggest you remove or disable them:
Download Accelerator
GetRight
Browser Blaster
Sygate Personal Firewall
Norton Internet Security
Freedom Firewall
Zone Alarm Firewall
If you have any other similar programs such as a pop-up blocker, please also temporarily remove or disable it to test the issue. If this issue appears to be related to a firewall program, I also recommended that we contact the firewall manufacturer to obtain the information to configure the firewal l options to allow the access to the Windows Update site.
Suggestion 3: Rename the temporary folder of Windows Update. =============== This behavior may occur if the temporary folder of Windows Update has been corrupted. We can refer to the following steps to rename this folder. Please be assured the folder will be created again when we visit the Windows Update site again.
1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold. 4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net start WuAuServ
After that, please try to access the Windows Update site again and see if the issue is resolved.
Please let me know the results at your earliest convenience. I appreciate your time and effort on this issue. If anything is unclear, please don't hesitate to let me know and I will be glad to help.
If the error still occurs, please gather the following information for me.
System Information
=======================
1. Press Start, Run and type in msinfo32. Press OK.
2. Choose Save from the File menu and save it as an NFO file. 3. Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder".