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9.4K Posts

May 4th, 2017 06:00

Hi Ingaten,

Thanks for posting.

Please include the model computer and operating system so the experts here can assist you further.  Thanks.

2 Posts

May 4th, 2017 14:00

Dell model number:Inspiron 3521

intel core i3

Windows8

4 Operator

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9.4K Posts

May 5th, 2017 05:00

Hi Ingaten,

Some things to check, first when you boot your computer, press the F2 key to enter the BIOS, is your Hard Drive recognized by the BIOS?

If so, go on to the next step. If not, then you have a hard drive issue. Shutdown the computer, and reseat the hard drive, then restart, and check the BIOS for drive recognition.

Can you start Windows in Safe Mode? To get in to Safe Mode, restart the computer, and continually press the F8 key, this will bring up the start menu, use the Up / Down arrows, and select Safe Mode with Networking.

If the computer will start in safe mode, then you have a Software / Driver issue.

If the computer won't start, boot into Windows RE. Boot from the Windows CD, answer the questions about language, keyboard, and time. When you get to the Install Windows Screen, look at the bottom left for "Repair Your Computer", next select your Windows Installation, click next, Now select "Start Up Repair"

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