Yes, just tried it again for good measure. Only mouse, monitor and keyboard plugged in the system.
A replacement PCI modem is in one of the internal slots. Should it be removed also?
Just like previous attempts, Windows XP installs and reboots fine. A long pause with blank screen between the XP screen at startup and the Windows Setup window. Then when next is pressed, the cursor changes to an hourglass and all progress stops.
I suppose it is possible to be a bad disk. You might try requesting a replacement disk (whats the link for that page again, Ron? ;)) to see if that fixes things for you. If it is a bad disk we need to get you a good one.
Running the diagnostics by booting from the Resource CD was another idea I thought of after posting. I'm glad to see you already thought of it. The fact the diags pass reinforces my belief that the WinXP disk is the problem, especially if there are no problems running the diags from the Resource CD (meaning, the drive isn't the problem).
I would think a bad drive but if you ran diags on the hard drive, it would seem they are ok. Does your model have the OS install option on it, you'll want to turn that off if you do. It might be worth it to clear the nvram and reset up the bios.
I think you need to use F6 at the beginning of setup to load your Sata driver, if you don'y have a floppy drive, you will need to slipstream the driver into the MCE DVD
RoHe
10 Elder
•
45.2K Posts
0
July 30th, 2008 23:00
Did you disconnect all peripherals, except mouse, monitor, keyboard, before doing the reinstall?
Ron
windodr
6 Posts
0
July 31st, 2008 01:00
Yes, just tried it again for good measure. Only mouse, monitor and keyboard plugged in the system.
A replacement PCI modem is in one of the internal slots. Should it be removed also?
Just like previous attempts, Windows XP installs and reboots fine. A long pause with blank screen between the XP screen at startup and the Windows Setup window. Then when next is pressed, the cursor changes to an hourglass and all progress stops.
?????Don
RoHe
10 Elder
•
45.2K Posts
0
July 31st, 2008 18:00
Don't mind Larry_R. He's being lazy. :D
Request a disk here.
Ron
RoHe
10 Elder
•
45.2K Posts
0
July 31st, 2008 18:00
Hang in. I've sent an SOS to some of the experts for suggestions...
A defective XP Reinstall disk ????????????????
Ron
windodr
6 Posts
0
July 31st, 2008 18:00
That makes some sense.....
I've tried resetting the bios. I've run diagnostics (extense, if OS won't start & system lock up) with every tested passed. No joy.
But I had a devil of a time getting the disks. It took two tries, and DHL is not happy delivering to the backwood of East Texas.
If anything else comes to mind, I appreciate the help.....
Don.....
Larry R
2 Intern
•
1.7K Posts
0
July 31st, 2008 18:00
Larry R
2 Intern
•
1.7K Posts
0
July 31st, 2008 19:00
RoHe
10 Elder
•
45.2K Posts
0
July 31st, 2008 19:00
Larry_R can saddle up and ride out to the backwoods of east TX to bring you that new XP disk!
Ron
tr4
1.7K Posts
0
August 1st, 2008 00:00
mombodog
2 Intern
•
12.7K Posts
0
August 1st, 2008 01:00
I think you need to use F6 at the beginning of setup to load your Sata driver, if you don'y have a floppy drive, you will need to slipstream the driver into the MCE DVD
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R130118&SystemID=DIM_PNT_P4_ 3100&servicetag=&os=WW1&osl=en&deviceid=8615&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=41&fileid=173456