I assume you are going to Start|Control Panel|Add or Remove Programs|Add/Remove Windows Components to add the missing games and tools. What is the exact wording of the error message you receive when you try to reinstall them?
I get a message that says "setup cannot copy the file....." and this applies to all files that were to be copied onto my hardrive. The next sentence says: "Ensure that the disk labeled Windows XP Home Edition CD Rom is in the drive below, or provide the location where the file can be found below". I do have the XP CD in the drive, so I can't figure out why it won't work.
The same thing happened - same error/cannot find file. Really at a loss here. I even tried to send the files for the games I wanted from my laptop to my PC - and although the exe file was sent ok, the supporting files were not so I could not open the applications.
Try the generic fix for odd problems--system file checker. Go to Start|Run, enter
sfc /scannow and click OK. (There is a space after sfc.) That will replace any corrupted/missing system files. The behavior you are seeing suggests that the Add/Remove control panel applet is looking in the wrong place for those files and replacing a corrupt file might correct the problem.
well, I did that too, and still no games. I then tried to go into the windows xp disk and reinstall the extras again, but it still said the same things. sigh.
Dumb questions: Does the system recognize the optical drive? Will it read anything from a CD?
Open Device Manager and see if your CD drive is listed. If it has a ? or ! next to it's name, then more than likely the driver wasn't installed after XP was reinstalled. In that case, go to Dell's download page for your model PC and find the right driver for the CD drive. Download it to your desktop and double-click to install. If you see more than 1 device with ! or ? next to it's name, then probably the chipset driver wasn't installed right after XP was loaded.
Yes, it recognizes both drives. It's just not finding the files or the place for the files. I will probably buy a new computer sooner rather than later now lol.
You may want to run a windows system file check to see if there's a problem with one of the XP system file:
Click start>run
type in: sfc /scannow
(space between sfc and /)
click ok
Insert XP CD if sfc requests it. Reboot when it's done.
If that doesn't do it, you may want to re-post this on the CD/DVD forum. Ocassionally some registry values for the CD drive get corrupted so one of the experts over there may be able to help.
Denny Denham
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18.8K Posts
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July 9th, 2006 01:00
I assume you are going to Start|Control Panel|Add or Remove Programs|Add/Remove Windows Components to add the missing games and tools. What is the exact wording of the error message you receive when you try to reinstall them?
RoHe
10 Elder
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45.2K Posts
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July 9th, 2006 03:00
Ron
einie
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July 9th, 2006 03:00
einie
12 Posts
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July 9th, 2006 04:00
The same thing happened - same error/cannot find file. Really at a loss here. I even tried to send the files for the games I wanted from my laptop to my PC - and although the exe file was sent ok, the supporting files were not so I could not open the applications.
Denny Denham
2 Intern
•
18.8K Posts
0
July 9th, 2006 15:00
Try the generic fix for odd problems--system file checker. Go to Start|Run, enter sfc /scannow and click OK. (There is a space after sfc.) That will replace any corrupted/missing system files. The behavior you are seeing suggests that the Add/Remove control panel applet is looking in the wrong place for those files and replacing a corrupt file might correct the problem.
einie
12 Posts
0
July 9th, 2006 19:00
RoHe
10 Elder
•
45.2K Posts
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July 9th, 2006 23:00
Open Device Manager and see if your CD drive is listed. If it has a ? or ! next to it's name, then more than likely the driver wasn't installed after XP was reinstalled. In that case, go to Dell's download page for your model PC and find the right driver for the CD drive. Download it to your desktop and double-click to install. If you see more than 1 device with ! or ? next to it's name, then probably the chipset driver wasn't installed right after XP was loaded.
Ron
einie
12 Posts
0
July 10th, 2006 03:00
Yes, it recognizes both drives. It's just not finding the files or the place for the files. I will probably buy a new computer sooner rather than later now lol.
RoHe
10 Elder
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45.2K Posts
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July 10th, 2006 18:00
Click start>run
type in: sfc /scannow
(space between sfc and /)
click ok
Insert XP CD if sfc requests it. Reboot when it's done.
If that doesn't do it, you may want to re-post this on the CD/DVD forum. Ocassionally some registry values for the CD drive get corrupted so one of the experts over there may be able to help.
Ron
Message Edited by RoHe on 07-10-200612:06 PM