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28 Posts

5593

July 9th, 2004 02:00

Mailwasher error message

I just installed Mailwasher Pro 4.1 and get the following error message when I try to check mail  "Network is down, or DNS failed"  My email client is Outlook 2000, with Win 98se.

I have a cable modem and have no problem accessing my email directly through Outlook.

Any help would be appreciated. thx

1.4K Posts

July 9th, 2004 02:00

Right-click on the Mail Washer icon> options. Under the summary tab, check that your e-mail address is correct. If it is you can use the Mail Washer Pro help under Start> Programs> Mail Washer> help. There is a section on importing an account.

1.4K Posts

July 10th, 2004 03:00

If none of the above post helped, you can try this:

http://www.speedguide.net/read_articles.php?id=158

28 Posts

July 10th, 2004 15:00

 finally figured out that the problem was caused by my firewall - all I had to do was go into the firewall and allow access for the Mailwasher program and now everything is OK.

Thanks for your help.

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