MCINFO caused invalid pg. fault.

Question

After I open OE, I receive the following notice: MCINFO caused invalid pg. fault in module Kernel 32.dll@0167:BFF 74347   My OE starts to receive incomming email messages, then stops.    Appreciate any advise on how to clear this problem.   Note:  I recently installed McAfee pkg that includes Firewall, Privacy Service, Virus Scan and McAfee security.  Personally, I do not care for using the 'Privacy Service' since it takes another long step to get logged onto OE or IE.    Can I 'dump' the Privacy Service and Firewall but maintain the Virus Scan feature?   Richy

rick000 · Answer

There is a way to use Mcafee Privacy service so you do not have to keep signing in each time. Here is what  you do when you first install Mcafee. During instalation it asked for a password to be typed in and typed again. Then it asked for a security question. Go ahead and type in the information. When the restart your computer screen shows up at the end of installation, do this first before you restart. Double click the Mcafee Privacy Service icon on your desktop, then click Administrator to highlight, then click Edit, then click User Info, then put a check in the box that says Make this user the Start Up User then click Apply and OK then close the Privacy Service window. Remove the CD then click Restart computer. Now you will not have the extra steps to sign on to IE or OE. As for the error it has something to do with Mcafee which can probably be fixed by uninstalling and reinstalling the Mcafee software. Message Edited by rick000 on 08-24-2005 09:16 PM

rfeuerherm · Answer

Thanks for the info, but, I do not have a McAfee CD. Original McAfee was installed by Dell when I purchased my PC. Over the years I have always re-purchased McAffee thru their download.

I thought that when I purchased the full pkg that McAfee had, I was getting something better than just the original McAfee Virus Scan, but I was wrong as I have found more problems with my PC operation after downloading their updated programs (that cost almost $80). The so called "Privacey service" would be OK if I were working with others on the same circut, but I am alone at home so really the PS only causes a lot of delay in opening up IE and/or OE. The Firewall is also another program I find now I do not need for same reason, I'm alone and no one else uses my PC.

How can I "unistall" the Privacey Service, and Firewall, and still just maintain the Virus Scan feature when I do not have the McAfee CD to reinstall?????

Thanks for your help, so far.

Richy

rick000 · Answer

You could try Add or Remove Programs. When I go to Add and Remove Programs I have the option of uninstalling certain features of the Mcafee program.

rfeuerherm · Answer

Thnx again for your help, but, if I go to the "remove" program and remove the McAfee portions I do not want to use at this time, I will not be able to "reinstall" the same programs again since the "add/remove" program asks for a floppy disk or CD in order to reinstall.

I've searched to find a phone # or email address for McAfee, but only source I can find at this time is one where they want about $39 to talk to some tech.

Richy

rick000 · Answer

Wish I could help you more. But all I can say is the next time you buy Mcafee, buy it on CD. Every year I just buy the new version at Walmart. Its cheaper there.

Windows General

MCINFO caused invalid pg. fault.

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