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February 4th, 2008 08:00

memory management blue screen

Well as well as my other thread I thought I'd ask another question, I keep getting a MEMORY MANAGEMENT blue screen about once a day on average. I thought it was due to DEP monitoring my software so I've now removed that but have still had a blue screen this morning. I've ran the memory diagnostics and it found nothing wrong, is this possibly a hardware problem? Seen as I've read it can be defective RAM.

1.1K Posts

February 4th, 2008 10:00

What are you system specs?

I also posted this in the other thread you have.....if you have a high end (read 8800 series) video card from NVIDIA, there is a known issue with those high end cards and VISTA.  Go to Microsoft and serach for hotfix 940105 (I believe that is it) and it should help address the memory error. 

Also, if you have an XPS 420, download BIOS A03, as this is supposed to address memory issues.

My son's and my parent's computers had this problem.  I downloaded the hotfix and it seemed to work, but three weeks ago my folks got the memory management error, i went over and tried their machine playing the same game my father was playing and received that error.  I downloaded BIOS A03 and it's been almost 3 weeks and they haven't had the problem since.  Neither has my son after downloading A03, but it's only been a week at most.

14 Posts

February 4th, 2008 11:00

Hey thanks for the response,
Well I don't appear to be using either of those series I have a:

Inspiron 1720
2038MB of ram
Dual core processor, 1.6ghz
160gb hard drive

video card is: integrated intel graphic media accelerator x3100
Message Edited by everhope on 02-04-2008 07:41 AM
Message Edited by everhope on 02-04-2008 07:42 AM

1.1K Posts

February 4th, 2008 13:00

Well I am stumped then.  Not as easy a fix as I was hoping.  But I will check around and if I come up with any ideas, I will pass them along immediately.

Good luck....hopefully someone else will have a solution.

14 Posts

February 4th, 2008 13:00

Thanks for the help anyway it is much appreciated. Hopefully somebody can help me out! I've read something up about ram being set at the wrong speed or voltage in BIOS, but I'd rather not play around with that without a confirmation.

ETA: Some addition info that may or may not be relevant every so often (it's happened three times in three weeks) Superfetch crashes and has to relaunch. I've also noticed a MASSIVE ammount of service hosts running (svchosts) some of them stealing up to 50,000ks of memory. I've heard large ammount of svchosts is pretty standard in vista, but perhaps they could be causing the memory crashes?
Message Edited by everhope on 02-04-2008 09:22 AM

14 Posts

February 4th, 2008 15:00

I'd be willing to try it if it might help, do you have a link to the download.  I did a search on microsoft but wasn't sure if it was the right one.

1.1K Posts

February 4th, 2008 15:00

You know, I have read the virtual memory hotfix and it applies to VISTA but doesn't say anything about the cards or whatever.  You could still download it and try it and see if will install on your system.  Maybe that will help even on the x3100.  It is usually with higher end cards, but hey you never know.

I put it on my laptop and it's got a 7900 Go GS.  Didnt' have any problems installing it.


1.1K Posts

February 4th, 2008 15:00

http://support.microsoft.com/kb/940105

Don't know why it doesn't highlight. Seems that it doesn't work for me when I use Netscape. Only IE. 

I know it gives a lot of information about it, but it doesn't say anywhere that it's only for certain cards or systems.  Only requirement i see is you must have VISTA.

Try it and see what happens.  If it works great, if not then it definitely is something else.
Message Edited by eskymi on 02-04-2008 12:46 PM

14 Posts

February 5th, 2008 17:00

Update: when I try to install the hotfix, windows tells me it does not apply to my system. Back to square one then.

1.1K Posts

February 5th, 2008 18:00

That's great:smileymad:

 

I am running out of ideas.  But I will keep trying.

 

14 Posts

February 5th, 2008 19:00

Well it hasn't blue screened today yet, but I've only had it on for two hours today, general surfing..

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197 Posts

February 5th, 2008 23:00

Those random blue screens are windows fault plain and simple.  How can you be using you computer and then bang blue screen and not blame windows.

14 Posts

February 6th, 2008 17:00

Hence I posted this in the vista forum. *raises eyebrow*
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