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July 8th, 2006 13:00

Mess o' problems

It all started out when I was defragmenting my computer and there was an error. I don't remember what the error was, but somehow I turned off my computer. The next morning, I can't log onto Windows because I get this message "The Logon User Interface MSGINA.DLL has failed to load."

So I try every single troubleshooting available on the internet to no avail. Finally I run over to the geek squad and they give me a hard drive connecter thing to put onto another computer so I can access the pictures I was going to burn after I finished defragmenting my computer (sweet irony).

It worked for a while except for the folder that I wanted to get to because, joy of joys, it was password protected, which is brilliant because even if you have the password, you still can't access it.

While I was trying to fiddle with that, I did something and now I get the error "G:\ has failed to load. Error Performing Inpage Operation." I've tried it on two computers and I still get the same message.

I know I'm going to have to reformat, but I would rather like to get my information off before that. (Yes, I did back up the really important stuff, but, as I said, I was going to burn the CDs after I defragmented which got me into this pickle right now)

If anyone could help, thanks so much

12 Elder

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July 9th, 2006 03:00

If you have the XP CD, put the hard drive back in the original PC and boot from the CD to the Recovery Console. At the C: prompt, run chkdsk C:/f to fix any errors on the HD.

Then reboot from the XP CD and run Repair/Reinstall of XP. You shouldn't lose your personal files or any software you installed but you will have to reinstall all the XP updates again.

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1056993&l=en&langid=1&c=us&cs=19&s=dhs

Ron
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