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18.8K Posts

July 20th, 2004 15:00

Nobrun,

Do a search for normal.dot. Right-click and delete every instance that is found. When you restart Word it will generate a new normal template and the problem should be resolved.

9 Posts

July 21st, 2004 23:00

It worked. Thank you very much.

1 Message

August 12th, 2004 21:00

When I click to open Word 2000 with Windows 98, it freezes when Word 2000 logo appears.  How Can I fix this?

9 Posts

August 13th, 2004 00:00

tknobu,
Do a search for normal.dot. Right-click and delete every instance that is found. When you restart Word it will generate a new normal template and the problem should be resolved.
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