What is the system model number? Where do you connect the mouse and keyboard? Is it the front USB ports or the rear USB ports? Does it make any difference if you connect to a different port? Please reply back with your findings.
is a desktop inspiron 620, i connect them on the rear usb ports, it isn't make a difference, just when they get frozen i change them of ports and they starts to work again but if they gets fozen again i have to turn of the computer pushing the button
Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'. Delete all the USB root hubs and restart the system. Check if it makes any difference.
DaletWolff
3 Posts
0
July 31st, 2013 05:00
sorry about my bad english but i' from México so i speak spanish :emotion-4:
Dell - Harish M
1.3K Posts
0
July 31st, 2013 05:00
Hi DaletWolff,
What is the system model number? Where do you connect the mouse and keyboard? Is it the front USB ports or the rear USB ports? Does it make any difference if you connect to a different port? Please reply back with your findings.
DaletWolff
3 Posts
0
July 31st, 2013 06:00
is a desktop inspiron 620, i connect them on the rear usb ports, it isn't make a difference, just when they get frozen i change them of ports and they starts to work again but if they gets fozen again i have to turn of the computer pushing the button
Dell - Harish M
1.3K Posts
0
August 1st, 2013 00:00
Hi DaletWolff,
Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'. Delete all the USB root hubs and restart the system. Check if it makes any difference.