That laptop is four years old, so I assume that you bought it used. Are you certain that it has a WWAN card? On many Dell laptops, WWAN is an option, so the original purchaser may not have selected that option. That would explain why it is not detected by Device Manager.
You could open the laptop to verify the existence of a WWAN module or not.
Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. (Repeatedly touching a metal case part is not sufficient mitigation with modern components.)
krishan91
1 Rookie
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49 Posts
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July 2nd, 2023 21:00
I understand that you're having trouble with the LTE module on your Latitude 7280. Here are some troubleshooting steps that you can try:
Here are some additional resources that you may find helpful:
I hope this helps!
filbert
4 Operator
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1.8K Posts
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July 2nd, 2023 22:00
That laptop is four years old, so I assume that you bought it used. Are you certain that it has a WWAN card? On many Dell laptops, WWAN is an option, so the original purchaser may not have selected that option. That would explain why it is not detected by Device Manager.
You could open the laptop to verify the existence of a WWAN module or not.
For internal WWAN cards, this Dell page has information.
Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. (Repeatedly touching a metal case part is not sufficient mitigation with modern components.)