missing WIA drivers

Question

If anybody can help it would be greatly appreciated.....I have a Dell Dimension 2350 with WinXP Home edition. For the past month and a half I have  been trying to get my Kodak C340 camera to be able to download the pictures to the computer. After numerous emails to Kodak I finally called and talked to a service tech who finally decided that using the WIA drivers would be the only way to get the camera to work. The problem is we couldn't find any on my computer. When you go to the Add New Hardware wizard then click on 'install from a list or specific site' then go to Don't search I will choose the driver to install, you get the list of different hardware but no matter what you click on it won't show any devices under that heading. Like if you click on Printers or imaging device there should be a list of different printers or imaging devices brought up but there is nothing, all it says is 'unable to find any drivers for this device!!' The tech had me do some other things but no WIA drivers could be found on my computer. I tried installing a scanner, that didn't work, I tried installing a memory card reader but that didn't work either. It seems that any device that relys on XP to install the drivers won't work.  Everything keeps on saying that no drivers could be found. I have a flash disk and that works great but that came with a CD with the proper drivers on it. I received this computer from a friend but he lost the restoration CD that came with the computer. Does anyone know where I can install the WIA drivers from. Microsoft won't help because the computer came with the operating system already on it.

Mary G · Answer

What are WIA drivers?

Kanuk001 · Answer

WIA = Windows Image Acquisition

That is a Canon protocol for scanners - very strange for a camera.

From personal experience (with Olympus), the camera simply plugs into a USB port and looks like a disk drive full of JPG files (or raw data)

What version of the Kodak Easyshare software is installed on your computer? It is supposed to handle the data transfer.

mjs4002000 · Answer

I have the Easyshare 6.0. installed. I tried version 5 and version 4. Other people I have talked to who have XP home edition said they had no problem installing their cameras.

mjs4002000 · Answer

I do have SP2 on my computer. Windows update is enabled for automatic and I have double checked that all available updates have  been installed.

Kanuk001 · Answer

The WIA drivers are built into Windows. It is Windows update which would install the newest drivers. Is your computer at SP2 of XP? If not, you should enable Windows update to upgrade.

The camera should work as other cameras, plug and play.

mjs4002000 · Answer

A friend of mine has a CD with XP SP2 on it that he got with his Dell computer. Would I be able to put his CD in my computer and re-install it??. Would it only add the components that mine was missing? Or does anyone know if on that disk there is a file for plug and play device drivers.

Mary G · Answer

I have a Kodak camera CX7530 and it works fine by just plugging it in to a USB port and accessing the photos in Windows Explorer, the Windows Camera and Scanner Wizard or the Kodak software--which I don't like and never use.

mjs4002000 · Answer

When I plug in my camera to the usb port, the add new hardware wizard detects it but cannot find any drivers for it. I have tried going through the add camera and scanner wizard but it dosen't work. I have tried everything that the Kodak tech support can think of but nothing works. Kodak said my computer is missing the WIA drivers.

Gmanson · Answer

if you can write cd's see if anyone of your friends has the cd or etc and tell them to iso it and send it to you by e-mail. This can work.

mjs4002000 · Answer

I finally gave up on ever getting the proper drivers on my XP home edition so I set up a duel boot system using windows XP professional. Without all of the extra programs it actually a very small operating system, using only 1.5 GB. The good thing is that is will recognize my digital camera, scanner and mp3 player where the Home Edition wouldn't..

Windows General

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