Thank you for your continuing help. I went into Task Manager, clicked on Applications and the only thing running is Internet Explorer. There is no other service running. As for whether or not Hotfix installed, all I know is that in "Add or Remove Programs" in the Control Panel,
Hotfix KB928366 appears as a choice below the Microsoft NET Framework program. So it is there to be removed, I assume that means it's installed. Should I remove it?
I know this is the XP section, but Vista will not let me uninstall Net Framework 1.1. I have full administrator rights but that doesn't matter. It acts like it is going to uninstall it, but won't.
I even tried downloading V1.1 and try installing it over top of the existing 1.1 and it won't do that either.
I've given up and Hid the one update that won't install. Hopefully MS will come out with a different version that will update and not fail with the 643 error.
Well it looks like it is installed, if not already done just double check as follows:
Windows Updates > Review your update history
Status for KB928366 should be Succeeded
Open C:\Windows\Microsoft .NET\Framework, v1.1.4322\Updates folder
There should be a hotfix.ex file & a folder M928366
Open folder M928366
A payload .msp type file (Windows installer patch) M928366Uninstall.msp should appear, uninstalls previous patch
If all present & correct then I doubt it’s anything to do with Windows Updates or BITS type services running
Therefore suggest you try the Windows System Restore tool & pick a date point to just before problem started, presumably the day before you downloaded & installed latest updates
After System Restore try Standby or Hib mode to check if “stop the service message” has been fixed
Then manually check for Windows updates (do not interrupted/abort download/install process)
and got as far as the penultimate step (installing .NET 1.1 SP1. It had downloaded OK but when I tried to install it I got the message that the necessary file could not be found." It said to search for . I could find no such file.
AQuaglieri
4 Posts
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July 14th, 2007 02:00
fireberd
9 Legend
•
33.4K Posts
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July 14th, 2007 10:00
BELL BOY
1.1K Posts
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July 14th, 2007 22:00
Aquaglieri
Well it looks like it is installed, if not already done just double check as follows:
Windows Updates > Review your update history
Status for KB928366 should be Succeeded
Open C:\Windows\Microsoft .NET\Framework, v1.1.4322\Updates folder
There should be a hotfix.ex file & a folder M928366
Open folder M928366
A payload .msp type file (Windows installer patch) M928366Uninstall.msp should appear, uninstalls previous patch
If all present & correct then I doubt it’s anything to do with Windows Updates or BITS type services running
Therefore suggest you try the Windows System Restore tool & pick a date point to just before problem started, presumably the day before you downloaded & installed latest updates
After System Restore try Standby or Hib mode to check if “stop the service message” has been fixed
mombodog
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12.7K Posts
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July 14th, 2007 23:00
arnieday
613 Posts
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July 15th, 2007 13:00
Download and run the Windows Installer Cleanup Utility, and remove the .NET framework 1.1 from the machine.
Download .NET framework 1.1 from the Microsoft website and install it
Reboot your machine, then install .NET 1.1 SP1 from the Microsoft website and reboot your computer again. Then try to take the update once again.
Please let me know if this works, I have tried it on 2 machines and it seems to work okay, allowing the update to be installed.
Windows Installer Cleanup Utility
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
.NET Framework 1.1
http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en
.NET 1.1 SP1
http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&displaylang=en
let me know if it worked for you"
and got as far as the penultimate step (installing .NET 1.1 SP1. It had downloaded OK but when I tried to install it I got the message that the necessary file could not be found." It said to search for . I could find no such file.