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2278
May 3rd, 2004 18:00
MS Paint error message at startup
I have a Latitude, running XP and Office, latest patch level. My laptop has 4 logons, MS Paint works fine on 3 of them. On the primary logon that I use most of the time, I get following error message when I startup paint: "MS Paint encountered an error and needs to be terminated. Do you want to report problem to Microsoft..."
Keep in mind that I have the German XP on that particular laptop, the equivalent US error message may be slightly different. I uninstalled and re-installed Paint, but still get the same error message. What else can I do? I hate the thought of re-installing XP, put too much time into customizing the laptop.
No other graphic program is installed.
THanks for your help!
John
gryjhnhpe
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2K Posts
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May 3rd, 2004 21:00
Logon to the Primary account you use
Use Search Advanced (1st 3 boxes ticked) for mspaint
should be also found it C:\WINDOWS\system32\mspaint.exe (the vesrion used by System)
As it is also in the DLLCACHE Folder just Right Click the above found \mspaint.exe & Delete , it will be auto replaced from the DLLCACHE.
Try Paint again.
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It should also been found in the Folder
C:\WINDOWS\ServicePackFiles\i386\mspaint.exe
So if replacing mspaint from the DLLCACHE doesn't fix problem you could try the above Folder version by Double Click on C:\WINDOWS\ServicePackFiles\i386\mspaint.exe it.
If that works OK Right Click on it a select "Copy"
then Right Click on C:\WINDOWS\System32|mspaint.exe & select "Open containing Folder"
& Paste to a blank area of Windows replacing the version that exists.
Message Edited by gryjhnhpe on 05-04-2004 10:55 AM