Do a search for
normal.dot. Right-click and delete all occurrences found. When you restart Word it will generate a new normal template and should correct the problem.
Hi Denny! thanks for your quick response. I brought up normal.dot's home page, where do I right click and delete all occurrences. I must explain that I do not have a lot of experience that is why I am asking these questions. I am always amazed with the helpful information I receive on the forum. Someday I will be in a position to return all the help I have received.
Denny, I am embarrassed to be asking, but what file name, are you talking about normal.dot home page or MS Word. I don't have a file open, where will I find the name?.
Hi Calvin!, thanks for jumping in, I am helpless without the help from the forum. I followed Denny's directions but do not have time to check it out right now. Good Day.
Denny Denham
2 Intern
•
18.8K Posts
0
March 30th, 2004 14:00
Do a search for normal.dot. Right-click and delete all occurrences found. When you restart Word it will generate a new normal template and should correct the problem.
amoreyou
91 Posts
0
March 30th, 2004 15:00
Hi Denny! thanks for your quick response. I brought up normal.dot's home page, where do I right click and delete all occurrences. I must explain that I do not have a lot of experience that is why I am asking these questions. I am always amazed with the helpful information I receive on the forum. Someday I will be in a position to return all the help I have received.
amoreyou
91 Posts
0
March 30th, 2004 16:00
calvinbandit
13 Posts
0
March 30th, 2004 16:00
I believe he wants you to use the "search option on your system" and look for the file in question.
Calvin
Denny Denham
2 Intern
•
18.8K Posts
0
March 30th, 2004 16:00
Right-click on the file name. A context menu will appear which has "Delete" as one of its options.
Message Edited by Denny Denham on 03-30-2004 10:10 AM
amoreyou
91 Posts
0
March 30th, 2004 17:00