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3.1K Posts

February 11th, 2013 08:00

Hi Ferdy,

Since when you are facing this issue?
Do you get any error message when you open Internet Explorer?
May I know the operating system installed on your computer? 

Since it works in Safe Mode, you may try the following steps.

Reset the Internet Explorer settings:

  • Close any ‘Internet Explorer’ or ‘Windows Explorer’ windows that are currently open
  • Open ‘Internet Explorer’
  • Click the ‘Tools’ button,
  • Click ‘Internet Options’
  • Click the ‘Advanced’ tab, and then click ‘Reset’
  • Select the ‘Delete personal settings’ check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data
  • In the Reset Internet Explorer Settings dialog box, click ‘Reset’
  • When Internet Explorer finishes applying default settings, click ‘Close’
  • Click ‘OK’
  • Reopen ‘Internet Explorer’ and check

Alternatively, you may perform System restore. Here are the steps:

  • Click on 'Start'
  • Click on 'All Programs' then click 'Accessories'
  • Click on 'System Tools'
  • Click on the 'System Restore'
  • Then click 'Next' on the "Restore system files and settings" window
  • Then choose the restore point that you want to use(choose a date when the system was working good)
  • After that click 'next' to continue
  • Then click 'Finish' on the "Confirm your restore point" window to start the System Restore
  • Then Click 'Yes' to the once started, System Restore cannot be interrupted. Do you want to continue? dialog box.
  • System Restore will now restore Windows 7 to the state that was recorded in the restore point.
  • Immediately after logging in to Windows 7 after the reboot, you should see a message that System Restore completed successfully
  • Click 'Close'
  • Restart the computer and check

You may refer to the link for more information on System Restore http://dell.to/VRG2ad

Please reply if you have any questions.

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