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1 Rookie
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23 Posts
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784
May 29th, 2016 12:00
My system auto-restarts
Hi,
I don't know how this happens, but every now and then, my system will shut down and restart all by itself!! Quite irritating..
Why?
Is this a Dell thing or is it Windows 10?
Any Help/Ideas??
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Mary G
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20.1K Posts
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May 29th, 2016 13:00
You must give more info to get an answer. What model computer? Did it come with win 10 or did you upgrade? Any error messages? What have you done to figure out the problem? Something to consider is overheating. Make sure the computer is in the open on a hard surface with plenty of ventilation. Run the Dell Diagnostics.
billt4g
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23 Posts
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May 29th, 2016 15:00
Hi,
My laptop is an Inspiron 5555 Windows 10 Home installed when purchased new,
No error (or any other) messages. It just goes blank and restarts.
Computer is in open with good ventilation.
Dell Diags are good.