Need a COA code fror 'refurb' Optiplex 780 Mini Tower

Question

I purchased a 'refurb' Dell Optiplex 780 that has window 7 Professional 64-bit OS loaded.  The seller said the COA was inside the case. I didn't get aaround to putting it in service for 7 months and no longer have information on the seller. Of Course, there was no COA in the case and I am having OS problems such that I may have to reload or at least repair the OS. For that I need a COA. Can Dell provide the original COA code thorugh their records if I give them the Service tag # and express service code #?  If so, what is the web address to use?

DELL-Jesse L · Answer

Chazcee,

As of today Windows 7 is no longer supported by Microsoft. You maybe can get a copy of Windows 7 from some 3rd party site on the internet with a product key. Dell does not keep records of product keys. Dell will not have any copies.
There is a program called magic jelly bean keyfinder that you can use to get the product key from your system that may help you. Click the link below.
http://bit.ly/1KJ64UV

SupremeAPG · Answer

Didn't expect much or any answer.

Microsoft has ended the Mainstream Support for Windows 7. This means if there are bugs that have not been reported or ignored by Microsoft, they will never be fixed. Extended support for the Windows 7 family continues through April 2020.

Security-related updates will be distributed through the Windows Update as usual.

SupremeAPG · Answer

Would like more info on the 'Microsoft no longer supports Windows 7'.

Philip_Yip · Answer

I purchased a 'refurb' Dell Optiplex 780 that has window 7 Professional 64-bit OS loaded.  The seller said the COA was inside the case. I didn't get aaround to putting it in service for 7 months and no longer have information on the seller. Of Course, there was no COA in the case and I am having OS problems such that I may have to reload or at least repair the OS. For that I need a COA. Can Dell provide the original COA code thorugh their records if I give them the Service tag # and express service code #?  If so, what is the web address to use? Can you copy your systems original configuration (with the exception of the service tag or express service tag) into a new forum post or alternatively send me a private message with your service tag? This way we can determine if the system was licensed originally with Windows 7 or sold without an Operating System.

Philip_Yip · Answer

From the ST: Part Number Quantity Description JD509 1 LABEL, REGULATORY, SIDE, UNIVERSAL, BLANK , V2 T845M 1 INSTRUCTION, TRIGGER, SVC TAG MY297 1 Label, Fascia, Intel, CARTON 23503 1 Label, Barcode, Track, System, Generic PM396 1 SHIPPING MATERIAL, BOX, SYSTEM, TRANSFORMER SKY DIVE MINITOWER, OPTIPLEX D5PV2 1 ASSEMBLY, DVD+/-RW, 16X, Serial ATA, HALF HEIGHT, TOSHIBA SAMSUNG STORAGE TECHNOLOGY U717D 1 HARD DRIVE, 160GB, S2, 7.2K, WESTERN DIGITAL, XL320 C158J 1 KIT, DOCUMENTATION, SERI/WSI, ENGLAND/ENGLISH, DAO/BCC X696G 1 PROCESSOR, E8400, 3.0, 6MB, WFD, 65W, E0 K2NV1 1 ASSEMBLY, HEATSINK, SHROUD, LOOP, MATRIX,SMITH,MINI TOWER 23501 1 LABEL, BARCODE, SYS BOX, GENERIC XN967 1 KIT, MOUSE, UNIVERSAL SERIAL BUS, 2BTN, OPTICAL, PRIMAX ELECTRONICS LTD DJ331 1 KEYBOARD, 104, UNIVERSAL SERIAL BUS, UNITED STATES, ENTRY, LITEON, BLACK P223C 2 DUAL IN-LINE MEMORY MODULE, 2G, 1333, 128X64, 8, 240, 2RX8 H63NN 1 ASSEMBLY, CHASSIS, MATRIX,SMITH,MINI TOWER, 780, APFC, PWA INTEGRATED, THIRD PARTY MAINTENANCE J5VWM 1 Label, Certificate Of Authenticity, Operating System, W7P3/6 5120P 1 CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED TY130 1 LABEL, INFORMATION, MANAGEMENT, AMT/DASH/VPRO HJ478 1 ASSEMBLY, PANEL, FILLER, BLACK, 3.5' FORM FACTOR, MATRIX,SMITH,MINI TOWER G7147 2 SHIPPING MATERIAL, CUSHION, MATRIX,SMITH,MINI TOWER CY17G 1 INSTRUCTION, BADGE-TO-MSMT-L6, 780 V911K 1 INSTRUCTION, DEV-TO-MSMT-L5.5, 780, APF D9899 1 ASSEMBLY, SPEAKER, 1W, 28MM, 12CBL, LEAD FREE H7770 1 SHIPPING MATERIAL, BOX, OPTION, TRANSFORMER JAZZ DESKTOP, ARCEL 0NPCF 1 LABEL, INTEL, DESKTOP, C2V, RBDG Therefore this system is licensed to run Windows 7 Professional. Your only choice is to use system locked preinstallation mechanism of a Dell Windows 7 Professional Reinstallation or to Download a Windows 7 Professional .iso from Digital River and apply Dell SLP OEM activation as instructed here: http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/windows-7-sp1-iso-download/

rdunnill · Answer

I purchased a 'refurb' Dell Optiplex 780 that has window 7 Professional 64-bit OS loaded.  The seller said the COA was inside the case. I didn't get aaround to putting it in service for 7 months and no longer have information on the seller. I heard refurbished copies of Windows don't have a product key on the COA. It might be feasible to recover the product key with a third-party tool, however. I used one to that end, but I can't remember the name of it. It was recommended by osprey1.

Philip_Yip · Answer

Chazcee I purchased a 'refurb' Dell Optiplex 780 that has window 7 Professional 64-bit OS loaded.  The seller said the COA was inside the case. I didn't get aaround to putting it in service for 7 months and no longer have information on the seller. I heard refurbished copies of Windows don't have a product key on the COA. It might be feasible to recover the product key with a third-party tool, however. I used one to that end, but I can't remember the name of it. It was recommended by osprey1. I don't know if a refurbisher would purchase an additional license for a Dell system which had a Windows 7 Professional OEM license originally. Belarc Advisor would tell you the unique product key if it was this case: http://dellwindowsreinstallationguide.com/gathering-information-about-your-pc/belarc-advisor/ However if its using the Dell Windows 7 OEM license it will just give the SLP key: '32KD2-xxxxx-xxxxx-xxxxx-733WD' (I have replaced the middle with xxxxx so it doesn't get moderated).

ieee488 · Answer

RE: Need a COA code fror 'refurb' Optiplex 780 Mini Tower Locate the Dell Service Tag number located on the back cover of the tower. Use it to see if a Windows ISO is available for download for that PC. http://www.dell.com/support/home/us/en/19/drivers/osiso/win

speedstep · Answer

Its a visual basic Script. HOWEVER OEM installed media have a generic SLP key and do not activate with NON OEM specific media. In other words unless they ran sysprep and entered the Actual COA key the key derived from this script is not one that can be used to re activate.

ShowKey_v1.3.vbs

https://www.eightforums.com/attachments/showkey_v1-3-vbs.57984/

Dell does not provide replacement keys to end users where the key has been lost or defaced or otherwise is not readable.

Your only solution at that point is to buy a new copy of windows with COA sticker.

Windows General

Need a COA code fror "refurb" Optiplex 780 Mini Tower

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