Need to restore back to Windows 7

I figure you probably formatted the drive to install Win 8 so you will need the Win 7 dvd to install Win 7 back on to your laptop. If you do not have the Win 7 dvd you will have to order it. You can look here to order it if you do not have it.

support.dell.com/.../backupcd_form

Hey, i am not live in US. I live in Vietnam. Is there any way to restore back?

Hi Vinhtq115,

There is a possibility of restoring your computer to factory settings if you have installed Windows 8 over the Windows 7 OS on your computer and not attempted a clean installation of the same. You would however lose all stored data hence, if you are able to boot to windows, it is recommended that you back up relevant data on an external storage device prior to restoring the system.

This step is possible only if the imaged partition is not corrupt or has been previously deleted.

Click on the link below for steps to restore Windows 7 to factory settings:

http://dell.to/12PHD5J

Please reply if you have further queries.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

@DELL-Babita S: i have two partiton. One for OS (C:\) and one for Data (F:\). Will it delete everything in the Data partition if i choose to restore into C:\?

See Windows Reinstallation Guide/A Clean install of Windows 7:

http://philipyip.wordpress.com/dell-community-forums/

Contact Dell Technical Support in your region and request a Dell Windows 7 Reinstallation DVD.

How can i enable F8? I tried many times but it doesn't work.

Okay, now i can't find the "Dell Factory Image Restore" menu. My computer, first, it was Windows 7, after that, i upgraded to Windows 8. Last month, i refreshed my computer. So is that why i can't see the Dell Factory Image Restore?

Hi Vinhtq115,

Thank you for your reply.

There may be a possibility that you have lost the Dell Factory Image Restore option while installing Windows 8.  If that is the case, then you may have to re-install Windows 7 using the Windows disk.  If you have created the Recovery Discs prior to upgrading to Windows 8 (as is recommended), you can use them to restore the computer. It is recommended that you back up relevant data on an external storage device prior to restoring the system to avoid data loss.

Let us know if further help is needed.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

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