New Philips drive update, How do i know that it worked?

Yup its firmware, well if it asked you to reboot then the firmware flash was successful, so can you get into windows at all? Try removing the drive from the laptop and see if it gets past the BSOD

 

http://support.dell.com/support/edocs/systems/ins640m/en/SM/opdrive.htm#wp1035371

ummm i'm pretty sure it's firmware

 

the link is

 

http://support.dell.com/support/downloads/download.aspx?c=ca&l=en&s=gen&releaseid=R143422&SystemID=INS_PNT_E1405&os=WW1&osl=en&deviceid=11469&devlib=0&typecnt=1&vercnt=1&formatcnt=1&libid=32&fileid=191394

Are you talking about Firmware or device Driver?

Right click on MyComputer, Properties, Hardware Tab, then Device Manager.  Click on the +sign next to CD/DVD drives and right click on the drive.  Chose Properties, then Details.  In the middle of that line is the drive's currently loaded firmware.

 

Or download DVDInfoPro and run it.  It will tell you the firmware and tons of other info.

 

Dave

ThANKSSS!!!!:D

 

it was successful...don't know why i got the BSOD.. o well..

 

 

So where to get the correct firmware? Hope it did not brick the drive..

Have you tried the Phillips site.

 

http://www.storageupdates.philips.com/      easy now that we know that Dell does not support it..

I was in live chat with dell and was told this is not for the philips sdvd 8820.

I was told if it was for philips it would sa 12/23/2006 09:07:26AMSession Started with Agent (Mujeeb_01123621)12/23/2006 09:07:30AMAgent (Mujeeb_01123621): "Thank you for contacting Dell Technical Support. My name is Mujeeb and my Rep id: 123621. How may I help you today?"12/23/2006 09:08:43AMchris : "hello , is the firmware update for the qsi sdvd8820 for the philips sdvd8820"12/23/2006 09:08:52AMAgent (Mujeeb_01123621): "I would be glad to help you with this issue. Please give me a minute to pull up the account information."12/23/2006 09:08:54AMAgent (Mujeeb_01123621): "Meanwhile, I would like to inform you that you might get an invitation to participate in a survey at the end of this session. You will be asked to rate our interaction on a scale of 1 to 5 with 5 being the best. Your feedback would be greatly appreci" ated.12/23/2006 09:09:25AMAgent (Mujeeb_01123621): "My records show that the system you use is an Inspiron E1505 with Windows XP Operating System installed on it. Is this the product you need assistance with?"12/23/2006 09:09:38AMchris: "yes"12/23/2006 09:10:12AMAgent (Mujeeb_01123621): "Let me check the support site."12/23/2006 09:10:44AMAgent (Mujeeb_01123621): "http://support.dell.com/support/downloads/devices.aspx?c=us&l=en&s=gen&SystemID=InspironI6400/E1505&os=WW1&osl=EN"12/23/2006 09:10:59AMAgent (Mujeeb_01123621): "Under this list, look for Removable Media storage devices."12/23/2006 09:11:08AMAgent (Mujeeb_01123621): "It will have a list of firmware updates."12/23/2006 09:11:46AMchris : "yes but is this firmware for the philips sdvd8820"12/23/2006 09:11:51AMAgent (Mujeeb_01123621): "http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R143422&SystemID=InspironI6400/E1505&os=WW1&osl=en&deviceid=11469&devlib=0&typecnt=1&vercnt=1&formatcnt=1&libid=32&fileid=191394"12/23/2006 09:12:02AMAgent (Mujeeb_01123621): "click download and save this file on the desktop now."12/23/2006 09:12:48AMAgent (Mujeeb_01123621): "That firmware is for qsi sdvd8820 drive."12/23/2006 09:13:18AMchris : "the file is for a qsi sdvd8820 , and I was questioning if is also for the philips sdvd8820?"12/23/2006 09:13:57AMAgent (Mujeeb_01123621): "Not for philips."12/23/2006 09:15:04AMchris : "ok thank you . The serial number is the same and I thought qsi could be some philips accronym"12/23/2006 09:15:36AMAgent (Mujeeb_01123621): "No, please do not download it."12/23/2006 09:15:42AMAgent (Mujeeb_01123621): "It might damage the drive."12/23/2006 09:16:04AMchris : "maybe this should be cleared up so people do not make that mistake!"12/23/2006 09:16:47AMAgent (Mujeeb_01123621): "The name philips will be clearly mentioned next to the firmware."12/23/2006 09:16:55AMchris : "I have never heard of a QSI drive before"12/23/2006 09:17:07AMchris : "thanks again"12/23/2006 09:17:11AMAgent (Mujeeb_01123621): "You are welcome."12/23/2006 09:17:13AMAgent (Mujeeb_01123621): "Is there any other technical related issue I may assist you with today?"12/23/2006 09:17:20AMchris : "goodbye"If you require further assistance, please visit us at support.dell.com

y philips not QSI sdvd8820

sorry that post looked crazy. I tried to paste it in.

Seems Dell has a problem with the philips sdvd8820, drive but I am sure they are working on a solution.

My drive won't read some cd's.

Do not download the QSISDVD8820 thinking it is for the philips sdvd8820

Dell generic drive?  who knows what wang doodle company they buy them from. Basically whoever can meet their delivery and cost requirements at the time.

You mean the QSIS firmware worked?

well ya....and my drive seems to work fine but it doesn't sound any quieter

it doesn't matter.. it was sucsessful...i checked it through nero infotool

 

thanks anyways

 

and wat is QSIS cuz i googled it and i didn't get a manufacturing company

i just re read the crazy post...???

did i break my drive??

 

cuz i do have a philips...:@ 

 

stupid dell